Jennifer A. McCloskey
Huntington,IN
Summary
You will find a results-driven Outside & Retail Salesperson and former Retail Sales Manager with 20 plus years sales experience to manage existing, and new business relationships, in order to achieve budgeted sales goals to increase your bottom line. Your company will benefit from my strong negotiation efforts to preserve business and secure contract agreements from previously non-contracted customers. I am high-energy and thrive in a fast-paced environment. Former and present responsibilities have held me accountable for prospecting and closing to achieve budgeted sales goals by developing and implementing sound strategies that ensure revenue growth through existing and new business development. My God-given talent is relationship building. I thoroughly enjoy meeting new people and helping their business grow. I have an ability to reduce lost major accounts by diffusing cancellation requests. I believe in selling solutions not products. Strategic account developer who smiles her way through adversity. Strong communicator and listener which in turn creates a strong deal closer. Enjoy change and challenges and learning new skills and closing techniques. Exceptional customer service skills and relationship building that includes managing employees and team-building.
Overview
31
31
years of professional experience
Work History
Advertising Sales Representative
WANE-TV / Nexstar Digital
05.2017 - Current
- Work in a very intense, fast-paced environment with daily deadlines that hone my organizational and time-management skills.
- Listen attentively to client feedback to create stronger relations and grow their business to help their bottom-line.
- Continually updating product knowledge and staying current on industry trends, the competition, and advertising sales strategies.
- Create and present media and advertising packages to prospective customers.
- Create and implement TV and digital campaigns from start to finish.
- Develop sales leads and uncover new business opportunities through prospecting and cold calling.
- Grow new business and retain customers through strong relationships with advertisers.
Advertising Sales Consultant
ABC / NBC / CW Affiliate
05.2015 - 05.2017
- Provided exceptional customer service for existing client base as well as growing new business.
- Consistently ranked third through tenth in monthly sales, for 178 advertising sales consultants, under the entire Granite Broadcasting umbrella.
- Negotiated contracts, ensuring the best possible pricing and terms for both clients and company.
- Maximized revenue growth by upselling additional services or ad placements to existing clients when appropriate.
- Collaborated with creative teams to develop visually appealing and effective ad campaigns for clients.
- Wrote television scripts and worked directly with both the digital and TV production department creating entire advertising campaigns.
- Generated new business opportunities by researching potential clients and identifying their advertising needs.
- Provided exceptional customer service, addressing any issues or concerns promptly and professionally.
Retail Automotive Sales Consultant
Pace Chevrolet
01.2012 - 12.2015
- Responsible for prospecting through phone calls, letters, networking and referrals.
- Managed daily meetings, appointments, prospecting and GM sales training.
- Maintained a high-level of cars sold per month.
- Salesman of the month status for 16 of 35 months through a high closing rate.
- Wowed customers during their visit, as well as promoting the service and collision repair departments.
- Held a an 80% closing ratio in the car industry.
- Earned GM's coveted Mark of Excellence Award in first year.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Learned many ways to motivate staff through spiffs and internal challenges with a reward system.
Business Account Manager
Cinergy Metronet
10.2010 - 01.2012
- Prospected and built a new territory adding over 240 monthly billable accounts for this fiber optic company
- Managed daily face-to-face prospecting, networking, surveys, presentations and closes from small 'mom and pop' shops to large business and municipalities
- Planned, organized and executed a complete day, week and beyond.
- Implemented action plans to address issues and complaints.
- Utilized SalesForce CRM system to provide reports for management, customer retention and business growth.
- Developed new business strategies for revenue growth, leading to increased profits and market share by learning the business and its competitors.
Outside Sales Representative
Burkhart Advertising
10.2004 - 10.2010
- Self-motivated, independent, assertive and results-driven consultative sales representative of outdoor advertising solutions.
- Effective in time management skills by being proactive, working in blocks of time and planning ahead.
- Cold called 10 plus businesses daily to increase new business monthly billing.
- Maintained and grew a four to six county territory through cold calling and networking.
- Continually met and exceeded monthly sales targets.
- Visited, emailed, telephoned and made appointments with current customers to retain customer base.
- Worked with small to medium business as well as advertising agencies.
- Utilized AdSails CRM system to provide reports for management, customer retention and business growth.
Retail Store Sales & Marketing Manager
W. A. Zimmer Company
08.1993 - 10.2004
- Independent, assertive and results-driven manager who is experienced in all aspects of retail sales and retail sales management.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Wowed customers during their visit to our store.
- Recruited, interviewed, hired, motivated and trained a staff of seven part-time and full-time employees.
- Emphasized sales techniques, product knowledge and customer service best practices.
- Prepared all office records to include payroll, employee evaluations and reviews, files and correspondence to customers and suppliers.
- Cultivated a culture of continuous improvement by regularly soliciting staff feedback and implementing changes that fostered motivation, growth and increased job satisfaction.
- Interviewed, employed, supervised and trained a staff of seven full and part-time employees
- Prepared store displays of merchandise, including selecting and purchasing of patio room furniture, rattan, birdseed and gifts, to keep a smooth-running operation.
- Marketed in a 60-mile radius through all media including radio, television, newspaper, billboard and mailers.
- Boosted customer satisfaction levels through attentive service, timely resolution of issues and complaints, and personalized recommendations.
Education
High School Diploma -
HUNTINGTON NORTH HIGH SCHOOL
Huntington, INSales and Marketing - Business and Arts
IVY TECH STATE COLLEGE
Skills
- Strong Retail & Employee Management Skills
- Prospecting and cold calling
- Strong negotiation skills
- SalesForce CRM
- MS Office Suite - Excel, PowerPoint & Word Doc
- Quick learner and love to learn new things
- Exceptional customer service
- Driven, goal-oriented salesperson
- Relationship building
- Strong client and employee relationship management
- High organizational and time management skills
- Proactive and plans ahead
- Love motivating people
Referrals
- Available upon request.
Affiliations
- Tri Kappa Sorority Member
- Chamber of Commerce Amabassador
- Board Member of McKenzie's Hope
Languages
English
Full Professional
Interests
I love the outdoors including hiking, kayaking, golfing and traveling
Timeline
Advertising Sales Representative
WANE-TV / Nexstar Digital
05.2017 - Current
Advertising Sales Consultant
ABC / NBC / CW Affiliate
05.2015 - 05.2017
Retail Automotive Sales Consultant
Pace Chevrolet
01.2012 - 12.2015
Business Account Manager
Cinergy Metronet
10.2010 - 01.2012
Outside Sales Representative
Burkhart Advertising
10.2004 - 10.2010
Retail Store Sales & Marketing Manager
W. A. Zimmer Company
08.1993 - 10.2004
High School Diploma -
HUNTINGTON NORTH HIGH SCHOOL
Sales and Marketing - Business and Arts
IVY TECH STATE COLLEGE
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