Jennifer Amos
Memphis,TN
Summary
An innovative professional with 18 years of progressive experience in global supply chain, with the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. Specific business expertise in pricing strategies, client relations, needs assessment, marketing and financial management, purchasing, administration, staff training, supervision, motivation and mentoring. A proactive leader with refined business acumen and exemplary people skills. Able to facilitate a team approach to achieve organizational objectives, increase productivity, and enhance employee morale. Quick study, with the ability to easily grasp and put into application new ideas, concepts, methods, and technologies. Dedicated, innovative, and a self-motivated team player/builder who thrives in both independent and collaborative work environments.
Overview
18
18
years of professional experience
Work History
Board Member
Don’t Drive Drowsy Foundation
01.2024 - Current
- Social Media Chair.
- Engaged in public relations activities to promote company mission, vision, values, products, services, and brand image.
Advisory Board Member
The University of Memphis department of Marketing and Supply Chain Management
01.2024 - Current
- Assisted in the development of organizational policies and procedures related to Board operations.
- Recruited qualified individuals from diverse backgrounds to serve on the Advisory Board.
- Attended board meetings and reviewed meeting agendas.
Director of Business Development
Dunavant Global Logistics, LLC
01.2020 - Current
- Created and managed a team of sales professionals to generate leads and close deals.
- Developed and implemented a comprehensive business development strategy for the organization.
- Established relationships with clients, vendors, suppliers, partners, and other stakeholders to ensure successful collaborations.
- Responsible for customer and vendor contract management.
- Proficient in delivering clear and concise messages to high-level decision-makers.
- Consistently surpassed annual sales targets through new market penetration and expanding the current customer base.
- Serves as community liaison – tradeshows, career fairs, volunteer opportunities, and customer-facing events.
- Intern preceptor – Responsible for onboarding, training, and day-to-day management of each intern class.
- Managed the entire sales cycle process including prospecting, lead generation, qualifying prospects, presenting solutions, negotiating terms and closing deals.
- Executed marketing campaigns to create brand awareness and drive customer acquisition strategies.
- Organized promotional events such as conferences, exhibitions, trade shows to reach out to target customers.
- Monitored competitor activities by gathering current marketplace information on pricing strategies, new products and services.
- Provided guidance in developing pricing models for products or services based on customer requirements.
- Generated reports on progress against targets and objectives set by management team.
- Drafted proposals for prospective clients outlining product features and benefits along with cost estimates and delivery timelines.
- Conducted regular performance reviews of the Business Development Team members to identify areas for improvement and provide feedback and guidance for career growth and development.
- Developed strong internal relationships across departments in order to effectively manage projects from conception through completion stages.
- Maintained accurate records of all sales activities in CRM systems including contacts made and agreements reached.
- Assisted in developing budgets for marketing initiatives and tracking expenses related to them.
- Coordinated with external agencies such as advertising firms or PR companies when needed.
- Trained successful business development personnel to optimize marketing performance and learn industry.
- Developed growth plans by identifying key clients, key targets, and priority service lines.
- Coached, developed and motivated team to achieve revenue goals.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Oversaw regional and local sales managers and staff.
- 2022 Ace award recipient – An annual award given to an individual who shows loyalty and cares about what the company stands for, and goes above and beyond on a daily basis to help others.
Second Vice President
Memphis World Trade Club
01.2020 - Current
- Event Chair
- Port Night – The Annual Gala held at the Peabody brings 1k people from around the world to Memphis
- Memphis Logistics Summit – An annual two-day event hosts a series of speakers and panels with a focus on current industry topics
- Annual Golf Tournament – 2024 tourney generated $55k in revenue with $21k net
- Quarterly Mixers
- Monthly luncheons.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
Board Member
Noah’s Gift
01.2011 - Current
- Grant Selection Committee – applicant selected and fund allocation
- 5k Coordinator.
- Engaged in fundraising and resource development efforts by reaching out to interested partners and donors.
Shipping Account Executive
IndigoAg
Memphis, TN
01.2019 - 01.2020
- Hired at Indigo to bring shippers (farmers, elevators, co-ops, and feed facilities) onto shipping platform
- New territory development
- Surpassed sales goal by 147%
- Recognized weekly as having highest sales
- Awarded NABL Account Manager of the year for 2019
- Key Account management
- Successfully onboarded key accounts and managed daily operations including pricing negotiations, claims, reporting, invoice review, and KPI generation
- Ensured customer satisfaction and problem resolution
- SAM training
- Selected to train all new hires on processes pertaining to the SAM role and Indigo shipping policies.
Pricing Specialist, Lead Applications Support Analyst, Contract Analyst, Key Account Manager
Kuehne + Nagel
Memphis, TN
01.2011 - 01.2019
- Hired to maintain key accounts with emphasis on gaining more business
- Promoted from within to negotiate and analyze existing and pipeline contracts
- Trained and supported operations personnel in MercuryGate programs
- Edge
- MOJO
- MyEZclaim
- Promoted to Lead Applications Support Analyst to implement contracts and oversee system functions for agent offices nationwide
- Promoted to Pricing Specialist to negotiate existing business contracts as well as bid new business
- Three years in role.
National Account Executive, Intern Director, Manager of Carrier relationships
Katt Worldwide Logistics
Memphis, TN
01.2009 - 01.2011
- Hired at Katt Worldwide Logistics to lead and oversee the development, implementation, and sales of new automated LTL logistics service
- The service generated 1 million dollars in revenue in its first full year of operation
- Consistently exceeded sales targets
- Grew customer base by 75%
- Won Salesman of the Month award seven times in 24 months
- Negotiated with carriers to get the best rates available in the market
- Developed and designed a telecommunication sales strategy that included hiring and training interns to generate new customers for the new Kattsfreightquote.com service
- Hired, trained and supported operations and sales interns.
Intern
Katt Worldwide
Memphis, TN
01.2007 - 01.2008
- Created new business relationships for the sales team
- Responsible for managing and tracking new customers and retention of current customers
- Generated business performance reports for review to senior management.
Education
Bachelor of Business Administration -
University of Mississippi
Southaven, MS01.2009
Worked towards obtaining a Bachelor of Science in Nursing degree -
Baptist College of Heath Science
01.2007
High School Diploma -
Hernando High School
Hernando, MS05-2003
Skills
- Pricing strategies
- Client relations
- Needs assessment
- Marketing
- Financial management - Budget and Purchasing
- Event Planning
- Performance Evaluations
- Vendor and contract management
- Administration and staff training
- Motivation and Mentoring
- MercuryGate Super User
- CRM proficient - Salesforce and Prophet
- MS Office applications
- TOPO Sales Certification
- ZoomInfo Administrator
- Proactive leader
- Self-motivated team player/builder
- Exceptional leadership
- Organizational skills
- Interpersonal skills
- Analytical skills
- Independent or Collaborative worker
- Myers Briggs ESTJ
- Predictive Index Captain
- International business
- Social Media Marketing
- Sales leadership and training
- Document Management
- Event Coordination
- Presentation Skills
- Public speaking skills
- Meeting Coordination
- Resource Planning
References
References upon request
References
References available upon request.
Timeline
Board Member
Don’t Drive Drowsy Foundation
01.2024 - Current
Advisory Board Member
The University of Memphis department of Marketing and Supply Chain Management
01.2024 - Current
Director of Business Development
Dunavant Global Logistics, LLC
01.2020 - Current
Second Vice President
Memphis World Trade Club
01.2020 - Current
Shipping Account Executive
IndigoAg
01.2019 - 01.2020
Board Member
Noah’s Gift
01.2011 - Current
Pricing Specialist, Lead Applications Support Analyst, Contract Analyst, Key Account Manager
Kuehne + Nagel
01.2011 - 01.2019
National Account Executive, Intern Director, Manager of Carrier relationships
Katt Worldwide Logistics
01.2009 - 01.2011
Intern
Katt Worldwide
01.2007 - 01.2008
Bachelor of Business Administration -
University of Mississippi
Worked towards obtaining a Bachelor of Science in Nursing degree -
Baptist College of Heath Science
High School Diploma -
Hernando High School
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