Jennifer Anderson
Certified Medical Assistant
Kansas City,MO
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
1
1
Certification
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Certified Clinical Medical Assistant
Kansas City General And Vascular Surgery
Overland Park , Kansas
10.2020 - Current
- Directed patients to exam rooms, fielded questions, took vitals, and prepared for physician examinations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Dressed wounds, performed removal of sutures and staples.
- Verified appropriate lab couriers picked up collected lab specimens.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Provided educational documents and pamphlets to patients.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Arranged diagnostic imaging with radiology centers, confirming times with patients and preparing admission and consent forms.
- Sterilized medical equipment with autoclave. Cleaned and maintained autoclave according to proper clinical procedure.
- Developed and maintained electronic record management systems to analyze and process data.
Office Manager/Medical Assistant
Holistic Family Care
Gladstone , MO
01.2020 - 10.2020
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, including medication information, symptoms and allergies.
- Adhered to strict document deadlines for charting and other paperwork.
- Offered age-appropriate patient care before, during and after exams.
- Welcomed patients and inquired about wellbeing since last treatment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Created and implemented organizational policies and procedures.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures.
Deli Manager
Green Acres Health Foods
Kansas City , MO
04.2019 - 12.2019
- Contributed to schedule creation and set daily priorities for supervisory staff.
- Purchased products for deli department according to store product guidelines.
- Delivered front-end support to staff during rush periods and as needed.
- Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in [Number]% food waste reduction.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Education
No Degree - Certified Clinical Medical Assistant
Kansas City School Of Phlebotomy
Kansas City, MO 06.2020 - 08.2020
High School Diploma -
Home School
Kansas City, MO 08.1994 - 05.1998
Skills
Electronic health records
undefinedCertification
CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
Kansas City General And Vascular Surgery
10.2020 - Current
No Degree - Certified Clinical Medical Assistant
Kansas City School Of Phlebotomy
06.2020 - 08.2020
Office Manager/Medical Assistant
Holistic Family Care
01.2020 - 10.2020
Deli Manager
Green Acres Health Foods
04.2019 - 12.2019
High School Diploma -
Home School
08.1994 - 05.1998
CCMA - Certified Clinical Medical Assistant
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