Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Anderson

Jennifer Anderson

Perry,OH

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hard working.

Overview

25
25
years of professional experience

Work History

Catering Staff Member

Driftwood Catering
Mayfield Heights, Ohio
09.2021 - Current
  • Assisted catering manager with setting up the event space and ensuring all necessary items were present.
  • Set up banquet tables and chairs in accordance with event specifications.
  • Greeted guests upon arrival.
  • Provided excellent customer server.
  • Responsible for breaking down banquet tables and chairs after events were completed per instructions from catering manager.
  • Assisted with loading, unloading delivery trucks before, after event's

Sales Associate, Sales Manager

La-z-boy Furniture Galleries
Mentor, Ohio
11.2014 - 09.2024
  • Engaging with customers, building great relationships.
  • Provided accurate information about products, prices and services.
  • Daily paperwork, reports, emails, schedule deliveries, store transfers and CPU.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained up-to-date knowledge of store merchandise.

Professional Organizer, Cleaning and Design

A&J arrangements & Design LLC
Perry, Ohio
06.2020 - 01.2024
  • Developed and implemented organizational systems for clients to optimize their workflows.
  • Conducted assessments of client spaces, identified areas of improvement, and created solutions to maximize efficiency.
  • Created detailed plans to de-clutter and organize residential and commercial spaces.
  • Assisted with packing and unpacking services during moves or home renovations.
  • Provided assistance with downsizing projects by helping clients determine what items should be kept or donated and discarded.
  • Managed project timelines.

Assistant Hotel Manager, Human Resource

Westlake Village Inn
Westlake, CA
04.1999 - 09.2003
  • Assisted the Hotel Manager in developing and implementing effective strategies for improving guest satisfaction.
  • Monitored hotel operations to ensure compliance with safety regulations, policies, and procedures.
  • Maintained accurate records of financial transactions and monitored budget performance.
  • Coordinated daily activities of front desk personnel to ensure smooth check-in and check-out processes for guests.
  • Responded to customer inquiries about services, facilities, rates, and availability.
  • Reviewed employee performance evaluations on a regular basis to identify areas needing improvement.
  • Resolved customer complaints in an efficient manner in order to maintain high standards of hospitality services.
  • Handled administrative duties such as preparing payrolls and managing staff schedules.
  • Administered new hire paperwork and maintained employee files.
  • Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.

Education

Certification, Diploma - Medical Assisting

Heritage College
Las Vegas, NV
01-2006

Skills

  • Sales
  • Hospitality
  • Food industry
  • Professional Organizer, cleaner and Design
  • Human Resources
  • Administrations

Timeline

Catering Staff Member

Driftwood Catering
09.2021 - Current

Professional Organizer, Cleaning and Design

A&J arrangements & Design LLC
06.2020 - 01.2024

Sales Associate, Sales Manager

La-z-boy Furniture Galleries
11.2014 - 09.2024

Assistant Hotel Manager, Human Resource

Westlake Village Inn
04.1999 - 09.2003

Certification, Diploma - Medical Assisting

Heritage College
Jennifer Anderson