Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Jennifer Andres

Jennifer Andres

Brooklyn,NY

Summary

Fun and knowledgeable Tour Director/Tour Guide experienced in helping clients have exceptional experiences. Outgoing professional well-versed in successfully managing both individual and group needs. Makes educational trips fun and enlightening for all parties.

Overview

15
15
years of professional experience

Work History

Tour Director/Tour Guide

Education First Explore America
Boston, MA
11.2019 - Current
  • Handled tour budgets, costs and allotted finances.
  • Disseminated thorough tour itineraries and developed contingency plans for potential difficulties.
  • Contacted venues, facilities and attractions to arrange logistics for group admissions and accommodations.
  • Coordinated locations, schedules and events with tour leader and facility management teams.
  • Delivered information through narratives throughout Washington DC, NYC, Philadelphia, Boston areas, relaying lesser-known stories for interest.
  • Escorted individuals and groups on sightseeing tours and through points of interest.

Tour Guide

Experience First
NEW YORK, NY
10.2016 - Current
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Trained apprentice guides to educate on information to present to tourists and travelers.
  • Provided information on various sites throughout NYC area, relaying little-known stories to provide interest.

Tour Guide

Manhattan Walking Tour
New York, NY
09.2016 - Current
  • Provided information on various sites throughout NYC area, relaying little-known stories to provide interest.
  • Provided food tastings at local restaurants during the tour.
  • Trained apprentice guides to educate on information to present to tourists and travelers.

Tour Ambassador

One World Observatory
New York, NY
07.2015 - 09.2016
  • Gave 10-15 minutes shows about NYC history and made suggestions of what to visit and what to do
  • Used Myo technology to conduct shows for visitors
  • Answered visitor's questions about the view
  • Crowd control

Education

East Coast Megatraining

TripSchool
NYC
02.2022

Bachelor's - Music & Theatre

Marian University
12.1997

Skills

  • Friendly, Positive Attitude
  • Work Ethic
  • Reliable and Trustworthy
  • People Skills
  • Presentation Skills
  • Organizational Skills
  • Problem Resolution
  • Customer Service

Timeline

Tour Director/Tour Guide

Education First Explore America
11.2019 - Current

Tour Guide

Experience First
10.2016 - Current

Tour Guide

Manhattan Walking Tour
09.2016 - Current

Tour Ambassador

One World Observatory
07.2015 - 09.2016

East Coast Megatraining

TripSchool

Bachelor's - Music & Theatre

Marian University

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Jennifer Andres