Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Andrews

Holland,US

Summary

Dedicated sales associate with excellent customer service skills, proficient in handling cash, credit transactions, and store operations, with a strong passion for delivering an exceptional shopping experience.

Overview

7
7
years of professional experience

Work History

CSR

Check$mart
Toledo, OH
01.2024 - Current
  • Deliver excellent customer service and resolve complex inquiries with high satisfaction rates
  • Efficiently process high volumes of check cashing and money order sales
  • Manage line of credit loans and ensure secure transactions with safe access
  • Accurately handle daily cash counts and maintain security protocols
  • Enhance transaction processes for improved operational efficiency
  • Foster strong team relationships, share best practices, and contribute to a positive work environment
  • Support colleagues in achieving goals
  • Ensure accuracy in financial transactions, maintain meticulous records, and adhere to compliance standards
  • Minimize errors and risks

Secretary/Dispatcher

Piasecki Service
09.2022 - Current
  • Coordinate and dispatch fleet vehicles efficiently, ensuring timely arrival.
  • Resolve conflicts with customers and staff, fostering a respectful work environment.
  • Track and manage vehicle routes, optimizing operational efficiency.
  • Maintain trustworthy relationships with drivers, enhancing team reliability.
  • Analyze and organize data to support informed decision-making.
  • Orchestrated efficient dispatch operations, managing fleet logistics, and resolving conflicts to maintain seamless service delivery and foster professional relationships.
  • Facilitated smooth communication between drivers and personnel, ensuring timely tow and recovery operations while building trust and rapport across the team

Truck Stop Attendant

Lightning Quick Gas N Go
Ottawa Lake, MI
12.2021 - 09.2022
  • Fostered strong patron relationships, enhancing customer satisfaction and loyalty
  • Ensured visitor safety by consistently monitoring and enforcing rules
  • Guided visitors with precise directions, boosting service efficiency
  • Shared insightful facility details, enriching visitor experiences
  • Streamlined customer service processes, reducing wait times and enhancing overall patron satisfaction at high-traffic truck stop

Truck Stop Attendant

Pilot Travel Centers
Ottawa Lake, MI
04.2018 - 10.2021
  • Built and established positive relationships with patrons, team members and supervisors
  • Monitored guests and enforced rules, maintaining safety for visitors and staff
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks
  • Delivered information and details of interest about facility to visitors

Education

B.A. | Psychology - Psychology

University of Phoenix
Tempe, AZ

B.A. - Psychology

Owens Community College
Perrysburg, OH

Skills

  • Adaptability
  • Computer literacy
  • Stress management
  • Time management
  • Troubleshooting
  • Organization
  • Critical Thinking
  • Data Entry
  • Customer Service
  • Communication
  • Project Management
  • Event Coordination

References

  • Jason, Harle, (419) 343-5190
  • Edward, Peacock, (419)320-1171
  • Jacqui, Webber, (734)597-0171

Timeline

CSR

Check$mart
01.2024 - Current

Secretary/Dispatcher

Piasecki Service
09.2022 - Current

Truck Stop Attendant

Lightning Quick Gas N Go
12.2021 - 09.2022

Truck Stop Attendant

Pilot Travel Centers
04.2018 - 10.2021

B.A. | Psychology - Psychology

University of Phoenix

B.A. - Psychology

Owens Community College

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