Jennifer-Ann Bailey

• Oversaw adherence to office policies and procedures.
• Ensured filing systems are maintained and up to date.
• Researched and resolved customer service issues.
• Scheduled estimate meetings for field managers and performed follow ups for each.
• Answered phones and emails in high volume for new and current clients.
• Provided collections services to customers.
• Support company operations by maintaining office systems and supervising staff.
• Conducted applicant interviews.

Marketing Assistant

• Provided wide range of administrative support and clerical services to colleagues, managers, and vendors.
• Served as project manager for SKU Rationalization and Obsolete & Excess Inventory to enhance product offering.
• Co-managed Item Discontinuation Team and streamlined employee reporting process to enhance efficiency & output.
• Curated all promotional items and created project packages for Sales Team
• Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.

Mergers & Acquisitions Team Member

• Entrusted by Chairman of the Board & Vice President of National Accounts with confidential information in support of the company growth strategy for M&A related projects, generated agendas, developed content, directed logistics, and attended meetings with acquisition targets.
• Completed thorough research documents for potential acquisition targets
• Created nondisclosure agreements, acquisition target letters & LOI documents.
• Developed strong cooperative relationships with coworkers and managers, and pursued learning opportunities to advance knowledge and take on a leadership position.

• Responsible for all marketing materials and office supplies, sending out. promotional items to potential and existing clients.
• Scheduled and organized office events and company meetings, flights, hotels, conferences, and expos.
• Assisted Estimate Team with daily input and heavy call volume, as well as scheduling jobs with real estate agents and contractors.
• Performed quality control site visits to ensure customer satisfaction.