Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Jennifer Arch

San Bernardino,CA
Jennifer Arch

Work Preference

Location Preference

Remote

Important To Me

401k matchCareer advancementWork from home optionCompany Culture

Summary

Dynamic professional with over 15 years of experience in sales, client relationship management, and operations. Expertise in driving sales growth, managing complex projects, and leading impactful employee training initiatives. Pursuing an insurance license for life, accident & health/sickness to leverage a diverse background in enhancing team success and fostering strong client engagement in a remote role. Committed to delivering results through strategic thinking and collaborative efforts.

Overview

21
years of professional experience
1
Certification

Work History

Novolex

Packer, Employee Trainer & Quality Control
01.2021 - 01.2024

Job overview

  • Operations: Performed packing, palletizing, and shipping processes consistently meeting aggressive daily production quotas.
  • Training & Onboarding: Designed and delivered comprehensive training for new hires on safety protocols and job responsibilities, maintaining a high retention rate for new trainees.
  • Quality Control: Inspected and documented finished products against precise order specifications, ensuring 100% compliance for out going shipments.

Self

Full Time Care Giver to Grandmother (Unexpected)
01.2016 - 01.2020

Job overview

  • Managed all scheduling, medications, appointments and daily self care. Demonstrated high-level organizational skills and compassion under pressure and changing events.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Leopard Medical Transport (Non Emergency Ambulance Transport)

Marketing Manager, Safety Team & Obtain New Business Contracts
01.2014 - 01.2016

Job overview

  • Spearheaded marketing plans and strategies that resulted in brand awareness and boosted new client acquisition.
  • Managed all client accounts and relationships, consistently driving successful contract renewals and client satisfaction.
  • Executed safety procedures and training, resulting in a safer work environment.
  • Continually maintained and improved company's reputation and positive image in markets served.

Allstate Mortgage Loans & Inv. Inc.

Mortgage Broker, Florida
01.2003 - 01.2014

Job overview

  • Client Management: Managed, the full client mortgage lifecycle, from initial application to final closing, demonstrating knowledge of underwriting requirements, disclosures, and regulatory compliance.
  • Maintained a solid pipeline of appraiser, title companies, surveyors and real estate agents to offer exceptional service and products.
  • SAles & Advisory: Consulted with hundreds of clients to analyze financial needs and successfully place them into optimal loan products, resulting in a large base of repeat and referral business.
  • Explained entire mortgage loan process to borrower.
  • Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
  • Collaborated with different lenders to find best possible deal for homebuyers.
  • Arranged for inspections and surveys of sold properties.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Assessed clients' financial data to determine loan suitability.

Education

Citrus College
Glendora, CA

from EMT Training & Psychology

University Overview

  • Awarded Mayors Honor Roll
  • Member of Womens Varsity Soccer Team

XCEL Solutions

Insurance License from L, A&H / S
01.2025

University Overview

(State is still processing license documentation)

Florida Mortgage Broker School
Tampa, FL

State Mortgage Broker License from Real Estate Loans
01.2003

Skills

  • Client Relationship Management
  • Sales Growth
  • Time Management/Meeting Deadlines
  • Order Fulfillments
  • Communication Management (Written & Verbal)
  • High success rate in business growth, repeat clientele and customer satisfaction
  • Quality inspection
  • Cold calling
  • Customer relationship management (CRM)
  • Borrower financial assessment
  • Collaborative teamwork
  • Documentation and reporting

Certification

Application for L, A&H / S Insurance License is Processing with the California Department of Insurance / 2025
Availability
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Timeline

Packer, Employee Trainer & Quality Control

Novolex
01.2021 - 01.2024

Full Time Care Giver to Grandmother (Unexpected)

Self
01.2016 - 01.2020

Marketing Manager, Safety Team & Obtain New Business Contracts

Leopard Medical Transport (Non Emergency Ambulance Transport)
01.2014 - 01.2016

Mortgage Broker, Florida

Allstate Mortgage Loans & Inv. Inc.
01.2003 - 01.2014

Citrus College

from EMT Training & Psychology

XCEL Solutions

Insurance License from L, A&H / S

Florida Mortgage Broker School

State Mortgage Broker License from Real Estate Loans