JENNIFER ARCHER
Oklahoma City,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
FRONT DESK/Housekeeping Room Attendant
Motel 6 Hotel
01.2015 - 10.2018
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Education
Associate of Arts - Business Management
03.2026
High School Diploma -
05.1990
Skills
- Dusting furniture
- Window Cleaning
- Ordering cleaning supplies
- Vacuuming and sweeping
- Guest Relations
- Customer service-focused
- Team Support and Collaboration
- Guest Request Response
- Time Management
- Data Entry
- Professional and Courteous
- Guest Service and Support
- Adaptability and Flexibility
Timeline
FRONT DESK/Housekeeping Room Attendant - Motel 6 Hotel
01.2015 - 10.2018
University of Phoenix - Associate of Arts, Business Management
COMMUNITY HIGH SCHOOL - High School Diploma,