Summary
Overview
Work History
Education
Skills
Presentations
Timeline
Generic

Jennifer Armond

Round Rock,TX

Summary

Transformational nursing leader with over 15 years of managerial experience, dedicated to empowering front-line staff through shared decision-making and relationship-based leadership. Proven track record of mentoring clinical teams, fostering professional growth, and driving high-performance cultures aligned with patient-centered care goals.

Overview

23
23
years of professional experience

Work History

Dialysis, Apheresis & CKRT Program Manager

Dell Children's Medical Center
01.2020 - Current
  • Spearhead specialized renal support programs (dialysis, apheresis, CKRT) across pediatric critical care.
  • Expanded service lines to meet growing acuity and improve treatment access/outcomes.
  • Supervise multidisciplinary team, ensuring evidence-based protocols and regulatory compliance.
  • Partner with nephrology, ICU, and nursing leaders to standardize workflows and drive quality.
  • Orchestrated staff training and competency programs for advanced renal therapies.

Pediatric ICU Department Manager

Dell Children's Medical Center
01.2017 - Current
  • Manage operations of a 80+ staff high-acuity Pediatric ICU—staffing, engagement, budget.
  • Foster shared governance and staff empowerment, boosting retention and HCAHPS scores.
  • Implement strategic initiatives targeting patient safety, nurse-sensitive indicators, and quality.
  • Built a culture of trust, accountability, and continuous improvement in a Magnet-accredited system.
  • Implemented staff training programs to improve service quality and operational efficiency.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Pediatric ICU Unit Educator & Quality Coordinator

Dell Children's Medical Center
01.2015 - 01.2017
  • Designed clinical education for ICU nursing staff, emphasizing high-acuity care standards.
  • Led quality projects that raised patient safety metrics and audit compliance.
  • Facilitated orientation, competency assessments, and continuing education.
  • Collaborated to refine protocols and evaluate performance outcomes.
  • Developed individualized education plans to meet diverse learning needs of pediatric patients.
  • Assessed student progress and adjusted instructional methods to improve understanding and retention.

Clinical Unit Supervisor – Intermediate Care

Dell Children's Medical Center
01.2010 - 01.2015
  • Directed daily operations for pediatric intermediate care—staffing, care quality, efficiency.
  • Mentored and evaluated nursing staff; launched professional development programs.
  • Contributed to hospital-wide quality efforts and policy development aligned to Magnet standards.

Staff Nurse & Charge Nurse – Intermediate Care Unit

Dell Children's Medical Center
01.2005 - 01.2010
  • Delivered skilled care to complex pediatric patients; oversaw shift operations.
  • Precepted new hires and students, fostering staff competency growth.
  • Ensured effective multidisciplinary communication for optimized patient outcomes.

Staff Nurse – Med-Surg Pediatrics

Children’s Hospital of New Orleans
01.2003 - 01.2005
  • Provided high-quality pediatric care in a fast-paced med-surg unit.
  • Coordinated care planning with clinical teams; educated families on care approaches.

Education

Bachelor of Science in Nursing -

University of Texas at Arlington
Arlington, TX
01.2010

Associate Degree in Nursing - undefined

Delgado Community College
New Orleans, LA
01.2003

MSN -

Western Governors University
Salt Lake City, UT
01-2027

Skills

  • Pediatric nursing expertise
  • Basic Life Support (BLS)
  • Pediatric Advanced Life Support (PALS)
  • Financial Acumen Training (Healthcare Leadership)
  • Excel & Google Sheets – advanced proficiency
  • Clinical Program Development
  • Staff Engagement
  • Continuous improvement strategies
  • Problem-solving
  • Detail-oriented

Presentations

  • “Mobility is Medicine: Using Nurse Driven Protocols To Implement an Early Mobility Initiative in the Pediatric ICU”
    presented April 2022 at the Society of Pediatric Nursing Annual Conference
  • “Increasing Utilization of Comfort Measures in a Pediatric ICU Through Experiential Learning” presented April
    2022 at the Society of Pediatric Nursing Annual Conference

Timeline

Dialysis, Apheresis & CKRT Program Manager

Dell Children's Medical Center
01.2020 - Current

Pediatric ICU Department Manager

Dell Children's Medical Center
01.2017 - Current

Pediatric ICU Unit Educator & Quality Coordinator

Dell Children's Medical Center
01.2015 - 01.2017

Clinical Unit Supervisor – Intermediate Care

Dell Children's Medical Center
01.2010 - 01.2015

Staff Nurse & Charge Nurse – Intermediate Care Unit

Dell Children's Medical Center
01.2005 - 01.2010

Staff Nurse – Med-Surg Pediatrics

Children’s Hospital of New Orleans
01.2003 - 01.2005

Associate Degree in Nursing - undefined

Delgado Community College

Bachelor of Science in Nursing -

University of Texas at Arlington

MSN -

Western Governors University

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