Jennifer Armour
Holly Ridge,NC
Summary
Adept at fostering environments that enhance both safety and learning, I leveraged my deep cleaning expertise and problem-solving skills at Sneads Ferry Quality Childcare to significantly improve health standards and child development outcomes. My background in hospitality and customer service ensures high satisfaction levels among clients, showcasing my ability to multitask and maintain rigorous quality assurance in fast-paced settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Sneads Ferry Quality Childcare
03.2019 - 03.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Supported children's emotional development by providing comforting presence and listening to their concerns.
- Conducted regular safety drills, ensuring children knew how to respond in emergency situations.
Retail Sales Associate
Shark Attack
01.2017 - 03.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Coordinated with stock team to expedite restocking of high-demand items.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Housekeeper
Lied Lodge & Conference Center
06.2004 - 01.2007
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Education
Central Sterile Processing Technician - Healthcare
Penn Foster Career School
Scranton, PA10.2023
Skills
- Teamwork
- Housekeeping
- Customer service
- Cleaning techniques
- Health and safety compliance
- Hospitality background
- Deep cleaning expertise
- Waste disposal
- Complex Problem-solving
- Guest relations
- Chemical handling
- Infection control
- Quality assurance
- Inventory control
- Multitasking and organization
- Detail-oriented
- Safety protocols
- Bloodborne pathogens
Certification
Completion of an accredited course in Central sterile processing
Timeline
Daycare Teacher
Sneads Ferry Quality Childcare
03.2019 - 03.2020
Retail Sales Associate
Shark Attack
01.2017 - 03.2018
Housekeeper
Lied Lodge & Conference Center
06.2004 - 01.2007
Central Sterile Processing Technician - Healthcare
Penn Foster Career School
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