Jennifer Armstrong

Picked customer products for packaging. Also helped package when needed and filled empty box racks.

• Operated forklifts and pallet jacks to ensure efficient loading and unloading of shipments.
• Inspected incoming and outgoing shipments for accuracy and quality control compliance.
• Maintained accurate inventory records using warehouse management software systems.
• Collaborated with team members to streamline shipping processes and improve efficiency.

• Supervised daily operations, ensuring team adherence to safety protocols and company policies.
• Trained and mentored new sales associates, promoting effective customer service techniques and product knowledge.
• Fostered a positive work environment by encouraging teamwork and recognizing employee contributions.
• Resolved customer inquiries and concerns promptly, enhancing overall satisfaction and loyalty.
• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

• Coordinated inbound and outbound shipments, ensuring timely processing and accuracy in documentation.
• Streamlined receiving processes, improving efficiency in product checks and storage organization.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.