Jennifer Ashton
Fair Oaks,CA
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 12 years of related experience combined with results-focused and quality-driven approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Portfolio Manager
JTS Property Management
Fair Oaks, CA
07.2019 - 07.2023
- Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
- Conducted regular inspections of managed properties to identify any issues requiring attention.
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
- Resolved tenant complaints in a timely manner.
- Prepared reports on the condition of managed properties for owners or investors.
- Reviewed financial statements regularly to ensure profitability of each property under management.
- Advertised vacancies via online listings, newspaper ads.
- Coordinated necessary repairs or renovations with contractors as needed.
- Analyzed market conditions to determine optimal rental rates for each property.
- Contracted with tenants by negotiating leases and collecting security deposits.
- Collaborated with attorneys regarding legal matters involving the ownership or leasing of property.
- Developed and implemented policies, procedures and systems to ensure efficient management of properties.
- Screened potential tenants through background checks, credit reports, references.
- Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
- Provided guidance and support to junior members of the team when needed.
- Drafted leases and other legal documents associated with renting out properties.
Office & Property Manager
Delta Star Management
Roseville, CA
06.2011 - 06.2019
- Performed administrative duties such as filing paperwork and updating databases.
- Collected security deposits from new tenants.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Monitored rent collection activities and pursued delinquent accounts.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Prepared monthly financial reports for management review.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
- Resolved tenant complaints in a timely manner.
- Prepared reports on the condition of managed properties for owners or investors.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Drafted leases and other legal documents associated with renting out properties.
Education
Certificate of Completion - Real Estate
Allied Real Estate School
Online11-2017
Associate of Arts - Interior Design
Maric College
Sacramento01-2006
GED -
Del Campo
Fair Oaks06-1998
Skills
- Resident relations
- Maintenance knowledge
- Tenant and eviction laws
- Preventive Maintenance
- Lease Renewals
- Knowledge of leasing and market conditions
- Real Estate License
- Property Inspections
- Marketing and Advertising
- Leasing and sales
- Fair housing mandates
- Background Checks
- Team Collaboration
Certification
- Real Estate License
- Certificate of Completion Conducting Property Inspections
References
References available upon request.
Timeline
Portfolio Manager
JTS Property Management
07.2019 - 07.2023
Office & Property Manager
Delta Star Management
06.2011 - 06.2019
Certificate of Completion - Real Estate
Allied Real Estate School
Associate of Arts - Interior Design
Maric College
GED -
Del Campo