Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Assouad

Irvine,CA

Summary

Versatile Human Resource Recruiter with 3 years of experience working with company contacts to secure qualified staff. Well-versed in business operations, administrative management requirements and relationship-building strategies. Motivated team player possessing outstanding multitasking and communication abilities. With 3 years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.

Overview

24
24
years of professional experience

Work History

Park Greeter

Walt Disney Parks and Resorts
Anaheim, CA
08.2017 - Current
  • Assisting high profile guests with navigating from one park to another.
  • Provided customer service assistance to visitors regarding questions or concerns they had about their visit.
  • Greeted park visitors and provided general information about the park.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.

Seasonal Associate

Tiffany and Co.
Costa Mesa, CA
11.2023 - 12.2023
  • Provided customer service support for inquiries, complaints, and returns.
  • Helped customers locate items within the store using the inventory system.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Assisted customers with selecting items and answering questions about products.
  • Bagged or packaged purchases and wrapped gifts.
  • Recommended, selected and located merchandise based on customer desires.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Human Resource (Seasonal)

Bloomingdales
Costa Mesa, CA
08.2022 - 02.2023
  • Facilitated communication between Sales Associates Corporate offices regarding PTO, sick time and leave of absence.
  • Actively visited each department, to remain well informed, of what each department needed of candidates.
  • Acted as a liaison between management and employees to find resolutions for employees who could not perform duties due to any impediments.
  • Processed new hires including , but not limited to I-9 verification and new hiring-related paperwork.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Selected qualified job applicants and referred them to managers to make final hiring decision.
  • Informed job applicants of duties and responsibilities, compensation and benefits.

Sales Associate

Pottery Barn Kids
Costa Mesa, CA
10.2010 - 06.2015
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Helped customers find specific products, answered questions, and offered product advice.

Autism Behavioral Therapist

Long Beach Unified School District
Long Beach, CA
09.2007 - 10.2010
  • Discussed replacement strategies to increase desired behaviors and transfer skills to family and community providers.
  • Performed ongoing clinical assessments to determine functions of behaviors to guide treatment plans.
  • Completed clinical documentation for caseload, attended psychological evaluations to provide clinical input and maintained open lines of communication with team members.
  • Collected data to identify and treat behaviors of concern for individuals diagnosed with autism spectrum disorders.
  • Analyzed monthly data to measure outcomes for implemented interventions.
  • Applied behavioral analysis techniques to reduce behavioral concerns in clients.
  • Conducted consultations to school district and community providers for support for behavioral concerns.
  • Documented staff information, including service plans, treatment reports and progress notes.
  • Collaborated with multidisciplinary team to determine effective treatment plans.

Sales Associate

Bloomingdales
Costa Mesa, CA
09.2007 - 11.2008
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Sales Associate

Bebe Sport
Redondo Beach, CA
10.2005 - 08.2007
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Bagged or packaged purchases and wrapped gifts.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained records related to sales for store management.
  • Placed special orders or called other stores to find desired items.

Sales Associate

Williams-Sonoma
Rolling Hills Estates, CA
11.2001 - 07.2005
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Bachelor of Arts - English Education

California State University, Long Beach
Long Beach, CA
06.2005

Minor - Communication

California State University, Long Beach
06.2005

Skills

  • Bilingual
  • Recruiting
  • In-Person and Telephone Interviewing
  • New Hire Onboarding
  • Organizational skills
  • punctual
  • Dedicated

Timeline

Seasonal Associate

Tiffany and Co.
11.2023 - 12.2023

Human Resource (Seasonal)

Bloomingdales
08.2022 - 02.2023

Park Greeter

Walt Disney Parks and Resorts
08.2017 - Current

Sales Associate

Pottery Barn Kids
10.2010 - 06.2015

Autism Behavioral Therapist

Long Beach Unified School District
09.2007 - 10.2010

Sales Associate

Bloomingdales
09.2007 - 11.2008

Sales Associate

Bebe Sport
10.2005 - 08.2007

Sales Associate

Williams-Sonoma
11.2001 - 07.2005

Bachelor of Arts - English Education

California State University, Long Beach

Minor - Communication

California State University, Long Beach

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