Jennifer Asztalos
Maumee,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable carrier/clerk offering proven success managing detailed routes and building rapport with postal customers. Sharply skilled handling delivery issues, record keeping and working rotating schedules. Superior track record of accurate and timely deliveries demonstrated through 4 years of industry performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Letter Carrier/Clerk/Typist
United States Postal Service, USPS
Toledo, OH
02.2021 - Current
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Forklift Operator
Jeep/FCA
Toledo, OH
02.2018 - 02.2021
- Feeding assembly with parts, unloading and loading trucks
- Processing shipping and receiving with SAP.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Communicated with floor managers to determine merchandise placement.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Associate
Kohl's Corporation
08.2016 - 01.2017
- I am always helpful to customers, smiling and there for what they need
- I can do anything there from sales associate, cash register and the customer service desk.
- Worked varied hours to meet seasonal and business needs.
Security Officer/Dispatcher
Mercy Health
Toledo, OH
02.2007 - 07.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Generated reports to track deliveries and maintain proper records and documentation.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
- Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
- Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
- Contributed to officer safety by diligently monitoring radio traffic and providing timely status checks.
- Used specialized software to track and maintain case incident numbers and logs.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Maintained a high level of accuracy in data entry, ensuring all incident reports were complete and up to date.
Receptionist
California nails
Toledo, OH
01.2002 - 02.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
High School Diploma -
Anthony Wayne High School
Skills
- Customer Service (10 years)
- Sales (3 years)
- Order Picker
- SAP
- Shipping & Receiving
- Sales and Upselling Techniques
- Shipping Label Preparation
- Problem-solving skills
- Documentation
- Shipping procedures
Certification
Forklift Certification
Additional Information
I love working with people and learn quickly. I am looking for employment with a company that I can grow with and learn new things.
Timeline
Letter Carrier/Clerk/Typist
United States Postal Service, USPS
02.2021 - Current
Forklift Operator
Jeep/FCA
02.2018 - 02.2021
Associate
Kohl's Corporation
08.2016 - 01.2017
Security Officer/Dispatcher
Mercy Health
02.2007 - 07.2016
Receptionist
California nails
01.2002 - 02.2011
High School Diploma -
Anthony Wayne High School