Summary
Overview
Work History
Education
Skills
Interests
Timeline
Crossfit
Crossfit
Generic

Jennifer Aurigema

Westerville,OH

Summary

Highly-skilled phlebotomist with 31 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

33
33
years of professional experience

Work History

Certified Phlebotomy Team Lead

OhioHealth Riverside Methodist Hospital
05.2014 - Current
  • Provided and demonstrated excellent patient care to our customers and clients.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Participated in quality assurance and competency assessment initiatives.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
  • Verified patients' identification for proper sample collection.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Reviewed and processed requisitions for laboratory tests.
  • Provided guidance and support to laboratory personnel.
  • Assisted in training and onboarding new phlebotomists.

Phlebotomy Supervisor

Mount Carmel Health System Inc.
10.1992 - 04.2014
  • Reviewed employee performance and developed improvement plans.
  • Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
  • Utilized [Cerner and HealthQuest] to track, monitor and report on test results for clients.
  • Interviewed and hired phlebotomists and office personnel for the Outpatient Lab.
  • Managed daily activities and workflow of a very busy outpatient lab to collect, label and analyze samples correctly.
  • Fostered communication within team and between departments.
  • Performed tasks as member of line staff to reduce wait time.
  • Upheld all compliance standards and kept team in line with requirements.
  • Managed effective schedules to cover all department needs.
  • Organized daily work based on collection priority.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and to create a positive work environment.

Nurses Aide

Doctors Hospital
10.1991 - 10.1992
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Provided extraordinary patient care in order to promote healing, comfort and provide a safe environment.

Education

No Degree - Nursing

Columbus State Community College
Columbus, OH

High School Diploma -

Westland High School
Galloway, OH
06.1991

Skills

  • Process improvement strategies
  • Cultural Sensitivity
  • Medical terminology understanding
  • Scheduling and Coordination
  • Staff Training and Development
  • Venipuncture Expertise
  • Paperwork Processing
  • Specimen Preparation
  • Data Entry
  • Patient confidentiality
  • HIPAA Compliance
  • Specimen labeling procedures
  • Medical terminology knowledge
  • Patient preparation
  • HIPAA
  • Communication abilities
  • Specimen handling
  • Staff Management
  • Patient support
  • Patient Care

Interests

My husband is a professional musician so we travel around Ohio and occasionally out of state for shows If he isn't playing a gig, we will go see a concert or any live music that is happening around the city

I have four adult boys that live close to me My oldest is married, my second son is newly engaged, and my third and fourth sons are enjoying the bachelor lifestyle I don't have grand children yet, but hoping that changes soon!

I live in Uptown Westerville and My husband and I enjoy our community very much We participate in community events such as fund raisers for St Jude's Cancer research and Autism Awareness We collect reusable items and donate them to homeless shelters too

Timeline

Certified Phlebotomy Team Lead

OhioHealth Riverside Methodist Hospital
05.2014 - Current

Phlebotomy Supervisor

Mount Carmel Health System Inc.
10.1992 - 04.2014

Nurses Aide

Doctors Hospital
10.1991 - 10.1992

No Degree - Nursing

Columbus State Community College

High School Diploma -

Westland High School

Crossfit

I enjoy doing Crossfit in the evenings and weekends. It's the best way I have found to handle stress, get a great work out in and be around my best friends.

Crossfit

I enjoy doing Crossfit in the evenings and weekends. It's the best way I have found to handle stress, get a great work out in and be around my best friends.

Jennifer Aurigema