JENNIFER AUSTIN
Tolleson,AZ
Summary
Results-oriented Staff Accountant with 20 years of experience in accounting, accounts receivable, accounts payable as well as any multi department tasks that presented itself. Quick and eager learner with acute attention to detail and consistent track record of identifying process improvements to drive quality, accuracy and efficiency.
Overview
18
18
years of professional experience
Work History
Staff Accountant
EcoFasten Solar
Phoenix, AZ
11.2020 - Current
- Managed accounts receivable activities such as invoicing customers, applying payments received, monitoring customer balances.
- Reconciled company bank statements and bookkeeping ledgers.
- Participated in special projects as needed.
- Developed policies and procedures related to accounting functions.
- Assisted with month-end closing activities as needed.
- Maintained accounts payable files and records in an organized manner.
- Processed invoices and payments in accordance with company policies and procedures.
- Prepared checks for payment of vendor invoices on a timely basis.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Handled high-volume invoice processing with minimal supervision.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Coded invoices and other records to maintain organized and accurate records.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Reconciled daily cash receipts with bank deposits.
- Updated vendor files with new contact information or changes in payment terms upon request.
Accounts Receivable Specialist
Daystar Products
Phoenix, AZ
07.2006 - 10.2020
- Processed payments and applied to customer balances
- Applied more than 100 payments per week
- Prepared daily bank deposit
- Processed manual credit card transactions
- Accessed credit records to evaluate customer histories
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues
- Copied, logged and scanned supporting documentation and placed all information in client files
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Answered average of 20 calls and emails per day, addressing customer inquiries and solving problems
- Set up and updated customer accounts with interactions, payments and company information
- Researched and resolved customer claims related to shortages, discount violations and returns
- Generated and mailed updated statements
- Processed vendor credit inquiries
- Trained 4 new employees on accounting principles and company procedures
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials
- Provided extensive clerical and administrative support to department staff.
Education
Certificate of Completion - Human Resources Management
Phoenix Community College
01.2018
Bachelor of Science - Criminal Justice
Arizona State University West Campus
01.2005
Skills
- MS Office Suite
- Global Shop Software
- Accounts receivable expertise
- Cross-functional team collaboration
- D 365 Software
- Multi-Task Management
- Extremely organized
- Detailed Oriented
- Customer service
- Internal Controls
- Bank Reconciliation
- Audit Support
Accomplishments
- Implemented a scanning process to scan all documents company-wide to eliminate paper usage.
- Implemented an employee of the month program.
- Coordinated all company employee lunches, as well as annual holiday party.
Timeline
Staff Accountant
EcoFasten Solar
11.2020 - Current
Accounts Receivable Specialist
Daystar Products
07.2006 - 10.2020
Certificate of Completion - Human Resources Management
Phoenix Community College
Bachelor of Science - Criminal Justice
Arizona State University West Campus
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