Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
CustomerServiceRepresentative
Jennifer Avant Goodwin

Jennifer Avant Goodwin

817 Treymoor Lake Court, Alabaster,AL

Summary

Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.

Skilled at using educational knowledge and Counseling expertise to achieve student success. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with Microsoft Suite and Google Applications.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Stay at Home Mom

Self
Alabaster , AL
06.2012 - Current
  • Scheduled appointments for medical, dental and self-care needs.
  • Managed financial operations for household of 3 members.
  • Planned youth activities to foster intellectual and emotional development.
  • Performed cleaning and organization duties as needed.
  • Provided developmentally appropriate activities for children.
  • Helped children complete homework assignments and school projects.
  • Promoted language development skills through reading and storytelling.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

School Counselor

Jemison High School
Jemison, AL
06.2006 - 06.2012
  • Reviewed and discussed new students' academic credentials, interests and educational goals.
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
  • Worked with financial aid office to verify student's’ applications and discuss payment options.
  • Maintained positive relationships with students, faculty, alumni and administration.
  • Gathered necessary paperwork and applications for students to initiate enrollment process.
  • Implemented career counseling path mandated by state, working with parents and students to implement new parent-teacher conference approach.
  • Assessed student's abilities and recommended degree programs to highlight strengths.
  • Collaborated with teachers to define therapy objectives and analyze progress.
  • Organized college tours for graduating students and coordinated group visits from high schools.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Used data to monitor students' progress and recommend solutions for improvement.
  • Identified and addressed concerns of incoming students and parents.
  • Assisted high school seniors complete college applications and meet requirements necessary for graduation.
  • Provided special services such as alcohol and drug prevention programs and classes to teach students to handle conflicts without resorting to violence.
  • Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.
  • Planned and promoted career and employment-related programs and events such as career planning presentations, work experience programs and career workshops.
  • Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
  • Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
  • Instructed individuals in career development techniques, such as job search and application strategies, resume writing and interview skills.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
  • Developed new student orientation programs to build excitement around transfer and enrollment.
  • Empowered students through counseling and skill-building exercises.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different students.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Oversaw career and job fairs to connect students with area schools and employers.
  • Helped students develop organizational, time management and study skills.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Identified issues that hindered student academic achievement.
  • Counseled students regarding course and program selection, class scheduling and registration and career planning.
  • Conducted individual and group counseling sessions.
  • Planned and promoted career planning presentations, work experience programs and career workshops.
  • Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
  • Taught lessons to students and faculty regarding issues such as bullying and drug abuse.

Teacher's Aide

Valley Elementary School
Pelham, AL
01.2004 - 05.2006
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Participated in professional development opportunities and attended in-services and seminars.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Monitored students on field trips by overseeing various tasks, including roll call and group movement to keep youths safe in public settings.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Promoted physical, mental and social development using classroom games and activities.
  • Supported classroom activities, tutoring, and reviewing work.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Maximized receptive learning by educating students using hands-on instructional techniques.

Inside Sales Representative

Jenkins Brick And Tile Company
Pelham, AL
09.1998 - 03.2004
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Emphasized product features based on analysis of customers' needs.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Collected information on sales and service issues to coordinate team-wide resolutions.
  • Maintained accurate inventory count.
  • Ordered materials as needed.

Education

Educational Specialist - School Counseling

University of West Alabama
Livingston, AL
08.2023

Master Of Education - School Counseling

University of West Alabama
Livingston, AL
06.2006

Bachelor Of Science - Sociology

University of Alabama At Birmingham
Birmingham, AL
05.1999

Skills

  • Oral presentations
  • Testing and assessments
  • Time management
  • Records management
  • Written reports
  • Interpersonal communications
  • Clerical note taking
  • Deadline management
  • Field trip planning
  • Citizenship promotion
  • Learning assessments
  • Event organization
  • Performance improvement
  • Social Media Management
  • Solid foundation in Sociology and Counseling
  • Microsoft Office Suite
  • Administrative support
  • Leadership
  • Crisis Situations
  • Program Evaluation and Improvements
  • Constructive Feedback
  • Client Assistance Referrals
  • Case Records Management
  • Maintaining Client Records
  • Staff Meetings
  • Referrals and Networking
  • Relationship Issues Management
  • Teamwork and Collaboration
  • Individual and Group Therapy
  • Community Outreach Programs
  • Client Needs Assessment
  • Best Practices and Standards
  • Confidential Case Documentation
  • Enrichment Programs
  • Behavioral Management Planning
  • Case Notes
  • Orientation Sessions
  • Hosting Meetings
  • Detailed Records and Reporting
  • Job Applicant Interviews
  • Dynamic Communication Skills
  • Testing Protocols
  • IEP Monitoring
  • Phone Inquiries
  • Academic Goals
  • Diagnostic Evaluation
  • Performance Documentation
  • Documentation Improvement
  • School Policies
  • Client Interactions
  • Grant Applications
  • Documenting Sessions
  • Coordinating Program Resources
  • Legal Standards
  • Interventions Understanding

Affiliations

Member American Counseling Association

Member Alabama Counseling Association

Member and Volunteer with Alpha Gamma Delta International Fraternity and Community Organizations with responsibilities and activities that include:

  • 2016-Present Rose Sister Secret Squirrel Exchange Participant
  • 2018-Present AGD Book Club Participant
  • 2018-Present Foundation GEM Society Member
  • 2019-Present Corinthian Society Member for Alpha Gamma Delta Foundation
  • 2016-2018 International Reunion Day Chairperson for Gamma Omega and Gamma Upsilon chapters
  • 2016-2018 Member of Senior Rededication Service Team for Gamma Omega and Gamma Upsilon chapters
  • 2016 asked to serve as Birmingham Alumnae Chapter Voting Delegate at Convention
  • 2016 Pearl Sister for Cal Polytechnic
  • 2000-2002 Social Advisor for Gamma Omega chapter
  • 2019-2020 Volunteer Service Team Young Alumnae Team Member
  • 2019-Present Campus Relations Advisor Gamma Omega chapter
  • 2014-2016 Compiled, published and distributed Gamma Omega/Birmingham Alumnae Chapter Newsletter
  • 2016-2018 Gamma Omega chapter Permanent Secretary
  • 2014-Present A Team Volunteer for Alpha Gamma Delta Foundation to thank donors to Foundation
  • 2020 Meals on Wheels Valentine's Card Volunteer
  • 2019 Day of Giving Ambassador for Alpha Gamma Delta Foundation
  • 2020 Day of Caring Ambassador for the Alpha Gamma Delta Foundation
  • 2018 & 2020 Committee to Compile and Nominate Junior Circles for Convention Awards
  • 2020-Present Foundation Jewel Society Member
  • 2020 SisConnect Volunteer for 5 graduating Seniors during COVID-19 sending notes, cards and small gifts for graduation/rededication
  • 2016-Present Volunteer Service Team Member Alumnae Cultivation Committee Junior Circles
  • 2020-Present Traveling Squirrel participant
  • 2020-Present Squirrel Talk Facebook Group Moderator
  • 2020-Present member of Historians Facebook Group to help "rescue" Alpha Gam items being sold online and learn more about our history
  • 2019-2021 maintain and keep updated the Alpha Gamma Delta Squirrel Talk Facebook Page
  • 2020 compiled family trees for Sister-Mothers and Sister-Daughters in our chapter to help better develop a connection between alumnae and collegiate members
  • 2020 began commitee to start the tradition of bestowing chapter based Service Awards to those with exemplary service to Gamma Omega chapter with a recognition service and dangle awarded
  • 2020 began committee to start the tradition of recognizing 25, 50, 60 & 75 year members of Gamma Omega chapter via receipt of certificates and recognition service
  • 2020 Honors of Epsilon Pi recipiantArc
  • 2020 AGD Holiday Card Exchange participant
  • 2021 Day of Giving Ambassador for Alpha Gamma Delta Foundation
  • 2017-2018 Helped collect non perishable food items for First United Methodist Church Preschool and Church food drive
  • 2019-Present help collect non perishable food items for take home backpacks (Backpack Buddies) for students at Creek View Elementary
  • 2019 was a parent volunteer for the semi annual book fair at Creek View Elementary
  • Spring/Summer 2020 helped distribute breakfast and lunch bagged meals each week to students during the COVID-19 shut down at Thompson Intermediate School pick up location
  • Summer 2020 raised $300 for ALS research in memory of my Uncle who passed away Dec. 2019 from ALS resulting from the Vietnam War
  • 2020 during COVID-19 ran errands and picked up groceries for the elderly and/or immunocompromised in my neighborhood

Timeline

Stay at Home Mom

Self
06.2012 - Current

School Counselor

Jemison High School
06.2006 - 06.2012

Teacher's Aide

Valley Elementary School
01.2004 - 05.2006

Inside Sales Representative

Jenkins Brick And Tile Company
09.1998 - 03.2004

Educational Specialist - School Counseling

University of West Alabama

Master Of Education - School Counseling

University of West Alabama

Bachelor Of Science - Sociology

University of Alabama At Birmingham

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Jennifer Avant Goodwin