Jennifer Avila
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
Work History
PRR/Accounts Receivable Manager
Limited to Endodontics
Wellesley , MA
12.2019 - Current
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Prepared new patient files and updated existing records with new personal, insurance and medical information.
- Received and input receivables payments in compliance with internal financial procedures.
- Researched disputed invoice items for resolution of payment delays.
- Negotiated payment plans with past due customers while ensuring full compliance with company policies.
- Prepared monthly aging reports for review by management.
- Identified needs of customers promptly and efficiently.
- Managed entire accounts receivable process, ensuring timely invoicing and collection activities.
- Maintained accurate records of all accounts receivable transactions.
- Generated monthly statements for clients outlining their current balances due.
Front Desk Receptionist
Colonial Traveler Inn
Saugus, MA
05.2014 - 12.2018
- Handled the complaints and concerns of customers.
- Greeted visitors and answered phone calls and received and directed visitors to the appropriate party.
- Maintained reception area clean and neat to provide visitors with a positive impression of the company.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Maintained the front desk and reception area in a neat and organized fashion.
- Responded to telephone inquiries from clients, vendors and the public.
Education
High School Diploma -
Somerville High School
1991
Certified CNA
American Red Cross
1995
Skills
- Confidentiality understanding
- Strong interpersonal skills
- Accounts receivable
- Invoice processing
Timeline
PRR/Accounts Receivable Manager
Limited to Endodontics
12.2019 - Current
Front Desk Receptionist
Colonial Traveler Inn
05.2014 - 12.2018
High School Diploma -
Somerville High School
Certified CNA
American Red Cross
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