Jennifer Ayala
Mesquite,TX
Summary
Experienced administrative professional with a strong background in executive support, team coordination, and office operations. Over 5 years of success managing schedules, handling payroll, onboarding new staff, and overseeing customer service across hospitality and healthcare settings. Known for being highly organized, resourceful, and adaptable, with hands-on experience in social media management, event promotion, and multi-department communication. Seeking an administrative or coordinator role where I can leverage my leadership, organizational, and communication skills to support high-functioning teams and daily operations.
Overview
7
7
years of professional experience
Work History
Culinary Administrator
Sheraton Dallas Hotel
Dallas, TX
04.2024 - Current
- Manage payroll and scheduling for the culinary department, ensuring precise and timely processing of employee hours and optimizing staffing levels to meet operational demands and special event requirements.
- Monitor and update banquet event orders, communicating any changes to the relevant teams and ensuring production sheets are accurately adjusted for seamless kitchen coordination.
- Design and create promotional materials for culinary amenities, enhancing the guest experience with creative and functional displays.
- Designed and revamped restaurant menus to elevate the customer experience, incorporating feedback and seasonal trends.
- Created marketing materials for various outlets to drive engagement and promote specials and events.
- Attend culinary meetings, capture key takeaways, and compile them into clear and concise email summaries to ensure effective communication and follow-up across the department.
- Lead annual training sessions for the culinary and stewarding departments, delivering company policy and standards training to ensure consistency and compliance across operations.
- Revamped existing operational documents, improving organization and functionality to streamline daily processes and enhance efficiency within the department.
Assistant Manager
La Victoria Restaurant
Seagoville, TX
10.2020 - 03.2024
- Oversaw day-to-day restaurant operations, ensuring high-quality guest experiences in a high-volume environment.
- Managed phone lines and reservations using company-specific systems.
- Trained and onboarded new staff; led orientations and supported employee development.
- Conducted monthly cash audits, monitored inventory, and maintained organized digital menus.
- Managed staff scheduling, oversaw payroll processes, and coordinated monthly financial postings.
- Launched and managed the restaurant’s social media accounts (Instagram and Facebook), creating engaging content to promote events, specials, and new menu items.
- Coordinated and marketed pop-up events and catering services, boosting community engagement and contributing to increased sales through targeted promotions.
Executive Resident Care Coordinator
Caruth Haven Court
Dallas, TX
05.2018 - 10.2020
- Processed and analyzed invoices, submitted check requests, and audited expense reports.
- Led all aspects of new-hire onboarding, training, and orientation programs.
- Took daily patient vitals and communicated health concerns to the nursing team.
- Oversaw scheduling and payroll functions for 120 employees.
- Drafted correspondence, reports, and internal communications for senior leadership.
- Managed supply procurement for both medical and office needs while maintaining accurate inventory.
- Served as point of contact for up to 100 residents, handling phone calls, errands, and coordination.
Education
High School Diploma -
North Mesquite High
Mesquite, TX03-2014
Skills
- Payroll and Scheduling Management
- Event Coordination
- Document Revamping
- Menu Design & Development
- Promotional Materials & Marketing
- Training & Development
- Social Media Management
- Inventory Management
- Customer Service & Communication
- Time Management & Organization
- Attention to Detail
- Microsoft Office Suite
- Adaptability & Problem Solving
- Bilingual (English/Spanish)
Timeline
Culinary Administrator
Sheraton Dallas Hotel
04.2024 - Current
Assistant Manager
La Victoria Restaurant
10.2020 - 03.2024
Executive Resident Care Coordinator
Caruth Haven Court
05.2018 - 10.2020
High School Diploma -
North Mesquite High
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