JENNIFER AYMOND
Sales Manager
Kenner,LA
Summary
Focused, people oriented and enthusiastic professional skilled in customer service, conflict resolution, customer relationship, and development. Accomplished in providing unsurpassed support to demanding customers. Offering many years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge, and exceeding expectations. Excellent background in customer service, exceeding client expectations from initial contract through post-sales follow-up. Seeking a challenging position in a fast-paced and professional environment that will allow me to contribute my customer service excellence, tech-savvy knowledge and persuasive speaking skills to the overall success of the organization. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your organization prides itself.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
The Box Trix
New Orleans, LA
02.2018 - Current
- Managed customer relations issues, enabling quick resolution, and client satisfaction.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Managed accounts to retain existing relationships and grow share of business.
Pharmacy Courier
All-Med Express
New Orleans, LA
06.2012 - 01.2018
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Logged delivery information in tracking systems to enable real-time delivery status.
Administrative Assistant
Prime Step Daycare & Learning Center
Kenner, LA
03.2008 - 05.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Supported company leaders by managing budgets, entering data, scheduling appointments, and organizing itinerary.
Education
Real Estate Salesperson - Real Estate
Donaldson Real Estate School
Metairie, Louisiana 09.2017 - 02.2018
Associate of Applied Science - Business Administration And Management
Delgado Community College
New Orleans, LA 12.2009 - 12.2011
Skills
Business development and planning
Sales processes
National accounts management
Strategic account development
Solution selling
Direct sales
Analytical problem solver
Accomplished manager
Staff Management
Sales expertise
Systems and software programs
Goals and performance
Verbal and written communication
Account management
Product and service sales
New Business Development
Time management
Sales Reporting
Coaching and mentoring
Relationship building
Trained in consumer marketing
Sales operation
Order management
Software
Typing WPM
Marketing strategy
Spreadsheets
Data analysis
Social Media
Word Processing
Quickbooks
Adobe Creative Cloud
MS Office
Timeline
Sales Manager
The Box Trix
02.2018 - Current
Real Estate Salesperson - Real Estate
Donaldson Real Estate School
09.2017 - 02.2018
Pharmacy Courier
All-Med Express
06.2012 - 01.2018
Associate of Applied Science - Business Administration And Management
Delgado Community College
12.2009 - 12.2011
Administrative Assistant
Prime Step Daycare & Learning Center
03.2008 - 05.2012