Jennifer Aymor
Big Rapids,MI
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Manager
KMG Prestige
06.2019 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Managed community within established cost constraints.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept properties in compliance with local, state and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
Department Manager
McDonald's Restaurant
03.2013 - 06.2019
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Bachelor of Arts - Human Services
University of Phoenix
Tempe, AZ05.2015
Associate of Arts - Human Services
University of Phoenix
Tempe, AZ05.2014
Skills
- Property Inspection
- Contract Negotiation
- Customer Relationship Management
- Workplace Safety
- Business Development
- MS Office Suite
- Resident Relations
- Payment Processing
- Property Management
- Leasing and Sales
- Promotional Planning
- Staff Training
- Property Showing
- Employee Recruitment
- Social Media Engagement
- Conflict Handling
- Marketing and Advertising
- Tenant Eligibility Determination
- Creative and Adaptable
- Employee Motivation and Guidance
Certification
- Real Estate License - 05/2021 - current
Timeline
Community Manager
KMG Prestige
06.2019 - Current
Department Manager
McDonald's Restaurant
03.2013 - 06.2019
Bachelor of Arts - Human Services
University of Phoenix
Associate of Arts - Human Services
University of Phoenix
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