Microsoft word
Jennifer Ayok
Summary
I am a motivated and detail oriented professional with a strong foundation according to my job experience, who has a passion for working in a fast environment, highly skilled in persuasive communication and relation management and strong understanding.
Overview
2026
2026
years of professional experience
Work History
Call Center Agent
Concentrix & Telus Company
- A call center agent my duties and responsibilities include handling inbound and outbound calls, resolving customer issues and complaints, providing products and service information, documenting interactions, processing orders payments, and up selling or cross selling when applicable. They must maintain professionalism, exhibit communication and problem solving skills, and stay updated on product knowledge and company policies to ensure customer satisfaction and loyalty.
Hr Manager
Hensonly Hotel
- An HR manager is to develop the strategies aligned with business goals, managing recruitment and onboarding, overseeing performance management, ensuring legal communication and fostering employee relations.
Cashier/Food Servant
Kokomoz Hotel And Restaurant
- A cashier and food servant my responsibilities is for taking orders, preparing and serving food. Processing the payments, maintaining cleanliness, providing excellent customer service in a food service environment, such as a restaurant my duties, include operating a point sales system, by handling cash, restocking supplies, setting up serving lines and ensuring food safety and presentation standards are met.
Assistant Teacher
Light Bridge Academy /Kiddie Academy
05.2024 - 09.2025
- As an assistant teacher to provide direct support to the head teacher by implementing lessons. Supervising children, managing classroom task, and maintaining a safe learning environment responsibilities include assisting activities providing and small group instructions, managing administrative task like attendance, ensuring students safety during meals, playtime, and communication with parents and to organize the abilities, calm and positive demeanor.
Senior Care Assistant
Personal Care Giver
2022 - 2023
- Assisted seniors in maintaining their dignity while receiving personal care services such as bathing, toileting, or eating assistance.
- Promoted a positive living environment by engaging residents in social activities and maintaining clean, organized spaces.
- Boosted resident morale through compassionate companionship and active listening to their concerns and stories.
- Increased staff efficiency by training new team members on best practices in senior care and company policies.
- Demonstrated adaptability when faced with unexpected challenges or emergencies by quickly devising alternative solutions to maintain quality of care.
- Improved patient satisfaction by providing compassionate and attentive care to seniors in various care settings.
- Supported senior independence through assistance with daily living tasks, such as grooming, dressing, and mobility.
- Enhanced overall patient experience by consistently delivering empathetic, respectful care and addressing individual preferences.
Data Entry Clerk
Purefoods Tender Juicy Hotdog
2019 - 2021
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Followed established procedures to enter and process data correctly.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Office Assistant
Department Store
2011 - 2012
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Expedited document processing with accurate data entry and timely filing.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Education
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01.9097
Business Administration Major in financial Management
Father Saturnino Urios University
01.2015
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01.2001
Skills
Microsoft word
Software
Microsoft excel
Timeline
Assistant Teacher
Light Bridge Academy /Kiddie Academy
05.2024 - 09.2025
Call Center Agent
Concentrix & Telus Company
Hr Manager
Hensonly Hotel
Cashier/Food Servant
Kokomoz Hotel And Restaurant
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Business Administration Major in financial Management
Father Saturnino Urios University
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Senior Care Assistant
Personal Care Giver
2022 - 2023
Data Entry Clerk
Purefoods Tender Juicy Hotdog
2019 - 2021
Office Assistant
Department Store
2011 - 2012
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