Dedicated professional with a strong background in supporting special populations and enhancing educational experiences. Successfully collaborated with educators to achieve IEP goals, streamline departmental operations, and foster inclusive learning environments. Focused on facilitating student independence through tailored support and effective communication.
Overview
10
10
years of professional experience
Work History
Special Needs Paraprofessional
Explorer Elementary Academy District 20
Colorado Springs, Colorado
09.2021 - Current
Collaborated with teachers to support students in achieving their Individualized Education Program (IEP) goals.
Supported students individually and in small groups to reinforce learning concepts.
Provided academic support to students during lessons in classrooms, cafeterias, and on field trips, fostering a conducive learning environment.
Facilitated development of behavioral management and life skills, contributing to students' overall growth and independence.
Applied de-escalation techniques during challenging situations.
Assisted teachers in preparing daily instructional materials, enhancing student engagement and understanding.
Department Assistant Special Populations
Academy District 20
Colorado Springs, Colorado
09.2025 - 03.2026
Provided administrative support to the Special Populations department within the Education and Administration Center (EAC) supporting district-level programs and staff. Coordinated daily office operations, maintained confidential student and department records , prepared documents and reports, managed calendars and communications, assisted with meetings and events, and provided organizational support to department leadership and program teams. Streamlined workflow through data entry, scheduling correspondence, and collaboration with district staff, schools, families, and community partners, ensuring effective communication and support.
Managed daily office tasks by managing schedules and coordinating meetings.
Provided support to staff with administrative tasks, ensuring smooth workflow within the department.
Maintained organized filing systems for efficient retrieval of documents and records.
General Administrator
CQB Transport
10.2016 - 03.2024
Coordinated daily operations, including scheduling, correspondence, and supply management, to facilitate efficient workflow.
Managed all daily accounting operations, including accounts payable, accounts receivable, payroll, and required financial reporting.
Managed the procurement and renewal of required permits and licenses, ensuring compliance with federal and state DOT regulations.
Oversaw tax-related activities, including preparation, filing, and compliance with federal and state tax regulations, to ensure adherence to legal requirements.
Reconciled profit and loss statements by comparing to weekly settlements, ensuring financial accuracy and consistency.
Identified and evaluated opportunities to increase profitability.
Organized and maintained files to ensure data integrity and facilitate easy retrieval.
Captioning Agent
Caption Call LLC
08.2018 - 09.2021
Provided real time captions for live telephone conversations, ensuring accessibility for individuals who are deaf or hard of hearing.
Transcribed spoken dialogue to ensure clear communication for all participants.
Collaborated with technical team to quickly troubleshoot and resolve captioning issues, enhancing service quality.
Maintained confidentiality and adhered to FCC regulations and company protocols.