Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jennifer Baez

Boston,MA

Summary

Experienced professional with a strong background in technology-related roles. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Program Coordinator

Families First
Boston, MA
09.2023 - Current
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
  • Organized special events related to the promotion or awareness of the program's mission or purpose.
  • Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
  • Prepared reports on progress towards program goals for management review.
  • Logged program activities and maintained official station records for internal use and government review.
  • Analyzed data to assess program impact and to guide strategic planning.
  • Led team meetings to communicate updates, gather feedback, and align on goals.
  • Implemented tracking systems for participant engagement, enhancing program effectiveness.

Community Event Coordinator

Staples, Inc.
Boston, MA
12.2019 - 12.2020
  • Maintained relationships with sponsors and other stakeholders in the community.
  • Assisted in developing new ideas for future events that will bring more people into the community.
  • Managed registration process for all attendees of the events.
  • Host and attend seminars, events, and meetings for customers and the community.
  • Assist in creating a portfolio of programs that aligns with community needs and supports Staples' strategy.
  • Create a unique and on-brand experience to increase brand awareness.
  • Research and evaluate potential community opportunities.
  • Implement and monitor all opportunities for events.
  • Creates and executes contracts.
  • Researched current trends within the industry in order to stay up-to-date on best practices.
  • Analyzed data collected from past events in order to identify areas that need improvement or adjustments.
  • Coordinated with vendors to ensure appropriate resources were available for events.
  • Collaborated with marketing team on promotional material design and distribution strategies.

Events Marketing Lead

Starry, Inc
Boston, MA
09.2018 - 01.2020
  • Contribute directly to the success of the company by meeting goals.
  • Create a unique and on-brand experience to increase brand awareness.
  • Recommend events, experiences, and influencers that align with the Starry mission.
  • Research and evaluate potential marketing opportunities.
  • Establish field training with staff for quality assurance.
  • Adapt marketing techniques to fit the marketplace.
  • Implement and monitor sales incentives.
  • Analyzed performance of past events to inform future planning decisions.
  • Generated reports on event ROI to evaluate success of campaigns.
  • Created surveys to collect feedback from attendees about their experience at the event.
  • Attended networking opportunities in order to build connections in the field.
  • Supervised creation of marketing materials and collateral.

Territory Sales Manager

Verizon Fios
Boston, MA
07.2016 - 01.2018
  • Developed promotional materials to increase awareness of products and services.
  • Maintained a detailed database of customers including contact information, order history, preferences.
  • Provided technical assistance when needed during the sale process.
  • Manage to recruit new employees and help them onboard.
  • Develop strategic sales plans to drive sales and meet sales goals.
  • Delegate administrative tasks to maintain operations.
  • Maintain quality service by establishing and enforcing organizational standards.
  • Analyzed customer feedback to identify potential opportunities for increasing sales.
  • Developed and implemented sales strategies to increase market share in assigned territory.
  • Conducted market research to identify new business opportunities within the territory.
  • Led, coached and developed employees to achieve sales goals.
  • Provided technical advice and product training to customers and staff on product features, benefits, and uses.
  • Prepared weekly and monthly reports on sales performance against targets.
  • Created and managed relationships with key customers in the region.

Marketing Manager

Samsung Electronics
Boston, MA
03.2014 - 07.2016
  • Oversee 70 locations that carry Samsung products.
  • Analyze market trends to make appropriate changes to marketing and business development strategies.
  • Consistently meet quota with 25 Samsung-Certified Associates.
  • Plan marketing objectives and expand product offerings.
  • Built relationships with influencers in the industry for increased visibility.
  • Collaborated with internal teams on product launches and advertising strategies.
  • Monitored competitors' activities to keep up with industry trends.
  • Supervised a team of junior marketers in executing various projects.
  • Performed market analysis to better understand target audiences.
  • Evaluated the effectiveness of marketing campaigns using analytics tools.
  • Organized trade shows and exhibitions to promote brand awareness.
  • Generated ideas to increase sales through creative promotions.
  • Analyzed market trends to identify potential opportunities for growth.
  • Conducted thorough market research to obtain detailed understanding of consumer needs and trends.

Education

BBA -

American InterContinental University
Schaumburg, IL
08-2013

Skills

  • Market research
  • Salesforce
  • Time management
  • Problem-solving
  • Leadership skills
  • Communication Skills
  • Organizational
  • Scheduling proficiency
  • Training Coordination
  • Project Management
  • Sales Growth
  • Strategic Planning

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

Certification

  • Events planner Certification
  • Marketing Certifications (Affiliate marketing, Content Marketing, Online Marketing, E-Commerce)

Timeline

Program Coordinator

Families First
09.2023 - Current

Community Event Coordinator

Staples, Inc.
12.2019 - 12.2020

Events Marketing Lead

Starry, Inc
09.2018 - 01.2020

Territory Sales Manager

Verizon Fios
07.2016 - 01.2018

Marketing Manager

Samsung Electronics
03.2014 - 07.2016

BBA -

American InterContinental University

Similar Profiles

CREATE PROFILE
Jennifer Baez