Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Bagby

Buena Vista,VA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

16
16
years of professional experience

Work History

Sales Associate

Goodwill Of The Valleys
05.2016 - Current
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on sales software system operation.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Engaged with customers to build rapport and loyalty.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Welcomed customers and helped determine their needs.

Personal Care Assistant

ProCareers, Inc.
08.2016 - 09.2018
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.

Medical Transportation Driver/Scheduler

Rockbridge Area Transportation System
01.2011 - 07.2016
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Safely secured clientele in wheelchairs within van for successful, safe transportation.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Successfully operated GPS devices, and cellular devices to optimize route and maintain dispatch communications.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Utilized Scheduler program to organize and schedule rides for next day and notified drivers of individual schedules.

Dietary Aide/Housekeeper

Golden Living Center - Nursing Home
01.2008 - 02.2013
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned patient rooms in accordance with cleaning protocol

Education

High School Diploma -

Ceres High School
Ceres, CA
06.1996

Skills

  • Listening Skills
  • Teamwork and Collaboration
  • Credit and Cash Transactions
  • Sales Training
  • Verbal Communication
  • Retail Store Operations
  • Answering Customer Questions
  • Cash Handling Accuracy
  • Round Up/Sales Goal Attainment
  • Store Opening and Closing
  • Cash Register Operation
  • Policy and Procedure Adherence

Timeline

Personal Care Assistant

ProCareers, Inc.
08.2016 - 09.2018

Sales Associate

Goodwill Of The Valleys
05.2016 - Current

Medical Transportation Driver/Scheduler

Rockbridge Area Transportation System
01.2011 - 07.2016

Dietary Aide/Housekeeper

Golden Living Center - Nursing Home
01.2008 - 02.2013

High School Diploma -

Ceres High School

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Jennifer Bagby