Jennifer Humphries
Hastings,FL
Summary
Dynamic Medical Assistant with extensive experience at Marathon Health, excelling in patient onboarding and electronic health records management. Recognized for enhancing office efficiency and patient satisfaction through compassionate communication and effective problem-solving. Proven ability to maintain HIPAA compliance while ensuring accurate data entry and insurance verification. A reliable team player dedicated to quality care.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Marathon Health
Saint Augustine, FL
03.2018 - 11.2024
- Cleaned and maintained medical equipment following procedures and standards.
- Registered new patients into practice management software program accurately entering demographic information.
- Inspected equipment to ensure proper working order prior to use on patients.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted back office patient processes to reduce office wait times.
- Incorporated outside records into charts and EHR.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Administered injections, medications and treatments as directed by the physician.
- Handled general office duties to support administrative staff during peak hours.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Organized patient charts before each day's clinic sessions began.
Medical Assistant
Dr Qixia Huang
Saint Augustine, FL
07.2012 - 03.2018
- Contacted medical facilities to schedule patients for admission.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted back office patient processes to reduce office wait times.
- Explained treatment procedures and physicians' instructions.
- Incorporated outside records into charts and EHR.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Changed dressings on wounds to prevent infection and check for healing.
- Administered injections, medications and treatments as directed by the physician.
- Handled general office duties to support administrative staff during peak hours.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Education
High School Diploma -
St Augustine Technical Cneter
St Augustine, FL09-1998
Skills
- Electronic health records
- Patient scheduling
- Patient onboarding
- Customer service
- Administrative support
- Patient communication
- Data entry
- Compassionate
- Quick problem solver
- HIPAA compliance
- Insurance verification
- Reliable team player
- Electronic medical records
References
References available upon request.
Timeline
Medical Assistant
Marathon Health
03.2018 - 11.2024
Medical Assistant
Dr Qixia Huang
07.2012 - 03.2018
High School Diploma -
St Augustine Technical Cneter
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