Jennifer Bailey
Fort Worth,TX
Summary
Proven Office Manager with a track record of enhancing team productivity and streamlining operations at D.R. Horton, Inc. Expert in office administration and customer relationship management, adept at maintaining confidentiality and negotiating cost-saving contracts. Demonstrated ability to improve efficiency through effective project and facility management. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Office Manager
D.R. Horton, Inc.
05.1995 - 05.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Receptionist
D.R. Horton, Inc. Corporate Office
09.1992 - 05.1995
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Associate of Applied Business - Business Administration
Tarrant County College
Fort Worth, TX06.2020
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Mail handling
- Document Management
- Scheduling Coordination
- Employee Supervision
- Operations Management
- Meeting planning
- Facility Management
- Project Management
- Customer Relationship Management
- Hiring and Training
Timeline
Office Manager
D.R. Horton, Inc.
05.1995 - 05.2018
Receptionist
D.R. Horton, Inc. Corporate Office
09.1992 - 05.1995
Associate of Applied Business - Business Administration
Tarrant County College