Jennifer Bailey
Dallas,TX
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Security Officer
NorthPark Center
Dallas, TX
03.2016 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Operated communication systems between officers stationed throughout the facility.
- Maintained accurate logs of all security related activities.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Adhered to post orders while maintaining a visible presence around the property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Completed incident reports to record security or loss prevention incidents.
- Observed patrons and customers to quickly address security situations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Identified suspicious activity to determine appropriate response.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Security Officer
Command Security and Protective Services
Dallas, TX
03.2015 - 03.2016
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
Office Assistant
Alpha Lock
Dallas, TX
03.2012 - 03.2015
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Assisted with preparing and editing company correspondence and presentations.
- Maintained confidentiality of sensitive information and documents.
- Answered and directed phone calls to appropriate staff members.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Conducted research and compiled data for reports and projects.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Answered telephones, directed calls, and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages and ran errands.
- Copied, sorted and filed records of office activities and business transactions.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Developed organizational filing systems for confidential customer records and reports.
- Computed, recorded and proofread data or reports.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Typed, formatted and edited correspondence and other documents.
Security Officer
Highland Park High school
Dallas, TX
08.2011 - 06.2012
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Operated communication systems between officers stationed throughout the facility.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Reported safety hazards for remediation response.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Cashier
Walmart
Dallas, TX
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed sales transactions to prevent long customer wait times.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
Associate of Science - Criminal Justice
Everest University
Lakeland, FL05-2010
Industrial Electricity - Electrician Program
Ridge Technical School
Winter Haven, FL05-2001
Dental Assistant - Dental Assisting
Rochester Dental Assistants School
Rochester06-1986
High School Diploma -
Dundee Central School
Dundee, NY06-1985
Nursing Assisant - Nursing
Finger Lakes Vocational School
NY06-1985
Skills
- Emergency Response
- Threat Management
- Access Control
- Premises patrol
- Stationary surveillance
- Investigation documentation
- Crime Prevention
- Document Management
- Relationship building and management
- General security
- Crime prevention methods
- Superior customer service
- Dispatch
- Criminal law knowledge
- Theft prevention training
- Crisis intervention training
- Investigative abilities
- Conflict de-escalation
- Detail Oriented
- Report Writing
- Fire safety training
- Shift work experience
- Crisis Management
- First aid and CPR certified
- Interior and exterior patrol
- Threat Assessment
- Conflict resolution techniques
- Security Guard License
Affiliations
- love to read
- love to cook
Certification
Level 3 Commissioned Security License
Accomplishments
- Graduated with honors from High School
- Graduated as Salutatorian from Everest University/College
- perfect attendance and Deans List several times
References
References available upon request.
Timeline
Security Officer
NorthPark Center
03.2016 - Current
Security Officer
Command Security and Protective Services
03.2015 - 03.2016
Office Assistant
Alpha Lock
03.2012 - 03.2015
Security Officer
Highland Park High school
08.2011 - 06.2012
Cashier
Walmart
Associate of Science - Criminal Justice
Everest University
Industrial Electricity - Electrician Program
Ridge Technical School
Dental Assistant - Dental Assisting
Rochester Dental Assistants School
High School Diploma -
Dundee Central School
Nursing Assisant - Nursing
Finger Lakes Vocational School