Jennifer Bailon
Mesa,AZ
Summary
Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Intake Specialist
KeyGlee
09.2021 - 04.2024
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
- Consistently met or exceeded performance metrics, demonstrating a strong commitment to delivering exceptional service within the Intake Specialist role.
- Collaborated with other departments to streamline workflow processes, resulting in increased efficiency and a more cohesive organizational structure.
- Identified areas of improvement within the intake process by regularly reviewing standard operating procedures and implementing changes as needed.
- Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
- Developed visually appealing graphics for social media, resulting in higher engagement rates.
Receptionist Administrator
Kenney Chiropractor
02.2021 - 09.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Preschool Teacher
Whizkidz Preschool
03.2019 - 08.2021
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Co-Teacher
Natural Choice Academy
08.2018 - 07.2019
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed and implemented classroom routines to address varying student needs.
Medical Assistant
Glendale Pediatrics
07.2016 - 08.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
High School Diploma -
Central High School
Phoenix, AZ08.2015
Associate of Science - Medical Assistant
Carrington College - Phoenix
Phoenix, AZ08.2016
Skills
- Data Entry
- Intake Assessment
- Compassionate communication
- Critical Thinking Skills
- Assertiveness
- Progress Reporting
- Follow-up skills
- Records Maintenance
- Group and individual instruction
- Appointment Scheduling
- Insurance Verification
- Patient Scheduling
- Scheduling appointments
Languages
Spanish
Native or Bilingual
Timeline
Intake Specialist
KeyGlee
09.2021 - 04.2024
Receptionist Administrator
Kenney Chiropractor
02.2021 - 09.2021
Preschool Teacher
Whizkidz Preschool
03.2019 - 08.2021
Co-Teacher
Natural Choice Academy
08.2018 - 07.2019
Medical Assistant
Glendale Pediatrics
07.2016 - 08.2016
High School Diploma -
Central High School
Associate of Science - Medical Assistant
Carrington College - Phoenix
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