Summary
Overview
Work History
Skills
References
Timeline
Generic

Jennifer Baird

Charleston,SC (looking to relocate)

Summary

Responsible Senior Multi-Site Property Manager that has successfully led and built teams that continually meet goals on various matrix systems while rehabbing and turning struggling properties around while maximizing profits and customer experience.

Overview

14
14
years of professional experience

Work History

Multi-Site Senior Property Manager

Waverly Place/ Archdale Townes
08.2023 - Current
  • Able to increase occupancy from 87% to 94% within 60 days
  • Responsible for all billing and community payments while maintaining budgets for both separate entities
  • Continually decreased delinquency while increasing NOI
  • Responsible for staff up to 7, as well as management of all rehab vendors in SC, coordinating with contractors on any renovations or new projects
  • Collaborated with leasing agents to develop market analysis reports, informing rent pricing decisions and adjustments.
  • Implemented preventative maintenance programs to minimize unexpected repair costs while extending life of our our investment.
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.

Senior District Property Manager

VTT Management
01.2017 - 08.2023
  • Property Manager for 256-unit community located in Durham N, 520 unit property in Goose Creek SC, and 270 unit A+ property in Summerville SC upon sale of property in Goose Creek SC
  • Awarded VTT Manager of the Year in 2019 and again in 2022
  • Oversaw HUD refinance and all projects related to bring property up to current HUD guidelines, including but not limited to kitchen re-configurations, new walk paths, drainage issues, all ADA repairs for based on guidelines in place for 2020, this includes negotiating contracts for renovation projects.
  • Oversaw roof replacements on total property of 18 building, as well as capital projects with paving and window replacements including successfully coordinating contractors, supervising construction progress, and managing timelines to minimize tenant disruptions.
  • Continuous occupancy closings of 95+% from May 2019 to 2022
  • Managed property during COVID19 Pandemic without increasing DQ over 12% during eviction bans
  • Handpicked by company owner to manage all personally owned real estate in NC and SC Adding 33 Single family homes to my portfolio
  • Received accolades from Berkeley County Sheriffs Dept for a decrease in crime rates while increasing community involvement
  • Coordinated rehab of over 45% of units for D minus property in Goose Creek SC, while completing all due diligence items for completion of sale
  • Brought property to 98.7 % occupied within 6 months of being in Goose Creek. This was the first time this was obtained in our history of ownership of the property
  • Planned and coordinated the largest attended resident event in the area and received positive reviews and accolades from several key figures in Summerville.
  • Multi-Site Manager experience in NC as well as SC.
  • Addressed emergency situations promptly by developing contingency plans for various scenarios faced by properties within the portfolio.
  • Collaborated with regional teams to implement best practices and improve overall performance.

Senior Multi-Site-Property Manager

YES! Communities
01.2010 - 01.2017
  • Property Manager for 322 lot community and 72 lot community-394 total lots of land leases as well as home leases as well commercial property located at Raleigh Community.
  • Increased rental amount on average of 82 dollars per rental home as well as increased lot rent by 9.7% for owner-occupied homes within the first year
  • Worked closely with management team to ensure property was ran with new operating procedures and policies after take-over
  • Consistently closed monthly under 2.5% delinquency even obtaining 0.00% 3 months running
  • Maintained 98.00-100% occupancy throughout employment bringing occupancy up 10.2% in first 90 days of employment
  • Responsible for all billing and community payments while maintaining budgets for both communities.
  • Reduced delinquency rates through consistent rent collection processes and effective communication with tenants.
  • Developed strong relationships with vendors to negotiate favorable contracts for services such as maintenance, landscaping, and security.
  • Conducted regular site visits to assess property conditions, identify potential issues or areas of improvement, and ensure adherence to company standards.
  • Heavily involved in purchasing of news homes, site set-up as well as permit processes.

Skills

  • Highly proficient with Variance Reports, Accruals and Prelim Reports and Budget management skills
  • In House OneSite Trainer Working knowledge of all major Property Management software and resident programs as well as all Microsoft Windows/Office programs
  • Responsible for staffs up to 22, as well as management of all NC/SC Vendors and Rehab Vendors
  • Extensive knowledge of all SC/NC landlord tenant laws and eviction processes
  • Highly proficient in all application procedures, posting of monies, move out inspections and collections practices as well as various budget procedures

References

  • Edward Morgan, Regional Manager, Yes! Communities, 919.538.8935
  • Kim Keaton, Director of Property Management, VTT Management, 336.736.9000
  • Dalton Prince, Property Manager, Northwood Ravin, 910.859.4003
  • Gerald Williams, Construction Director, Unit Flippo, 843.323.5763
  • Jessica Vickery, Regional Manager, VTT Management, 864-202-2996

Timeline

Multi-Site Senior Property Manager

Waverly Place/ Archdale Townes
08.2023 - Current

Senior District Property Manager

VTT Management
01.2017 - 08.2023

Senior Multi-Site-Property Manager

YES! Communities
01.2010 - 01.2017

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Jennifer Baird