Summary
Overview
Work History
Education
Skills
Licensescertificationsawards
References
Timeline
Generic

Jennifer Baker

Boylston,MA

Summary

Analytical and strategic Certified Wound Ostomy Nurse with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations. Approachable, professional, compassionate, and non-judgemental caregiver.


Astute subject matter expert, medical chart reviewer, medical legal claims and cases.

Overview

24
24
years of professional experience

Work History

Certified Wound Ostomy Nurse

UMASS Memorial Medical Center
08.2020 - Current
  • Act as clinical consultant to provide specialty care for patients across the lifespan with chronic and acute wounds, fistulas, ostomies, and incontinence related skin problems
  • Provide cross campus coverage between Memorial campus and University campus, Level 1 Trauma Center, to serve as a wound, ostomy, and continence nurse
  • Work with nurses and providers to establish appropriate plans of care for patients with wounds, ostomies, and skin problems
  • Provide care and extensive education to patients and families dealing with new and existing ostomies, including colostomies, ileostomies, urostomies, and esophagostomies
  • Participated in operating an outpatient clinic for ostomy patients within a busy colorectal surgical practice
  • Act in a case management capacity to provide resources to patients and families for obtaining wound and ostomy supplies, continued nursing support at home, and locating support groups
  • Co-chair Pressure Injury Prevalence Committee which conducts quarterly quality studies to determine the incidence rate of hospital and unit acquired pressure injuries
  • Develop and provide educational programs within Powerpoint to hospital skin teams highlighting pressure injury and skin damage prevention strategies
  • Maintain and monitor product formulary throughout hospital to ensure appropriate wound, ostomy, and incontinence care products are available to nurses and providers
  • Act as a liaison between product vendors and the hospital to keep current on product trends within the wound, ostomy, continence, and skin care industry
  • Develop and maintain hospital policies related to skin integrity, negative pressure wound treatment, therapeutic support surfaces, and fecal management device use to ensure evidence based practices are utilized in all areas
  • Participate in root cause analysis (RCA) with a multidisciplinary team to determine causative factors and corrective actions for reportable pressure injuries
  • Develop and teach a variety of courses on wound, ostomy, and incontinence care to nursing students, new graduate nurses, nurse educators, physicians, providers, staff nurses, and patient care assistants within classrooms, conference rooms, and a state of the art simulation center
  • Assist staff and providers to solve complex problems within the hospital by acting as a clinical resource and leader.

Certified Wound Ostomy Nurse (Per Diem)

Saint Vincent Hospital
07.2019 - 07.2020
  • Acted as clinical consultant to provide specialty care for patients across the lifespan with chronic and acute wounds, fistulas, ostomies, and incontinence related skin problems
  • Worked with nurses to establish appropriate plans of care for patients with wounds, ostomies, and skin problems
  • Provided care and extensive education to patients and families dealing with new and existing ostomies, including colostomies, ileostomies, urostomies, and esophagostomies
  • Participated as a member and leader of the SWAT (Skin and Wound Action Team)
  • Assisted with the conduction of quarterly Pressure Injury Prevalence Studies
  • Acted as a liaison between product vendors and the hospital to keep current on product trends within the wound, ostomy, continence, and skin care industry
  • Worked with medical surgical and critical care nurses to participate in selection of specialty beds and mattresses for patients at risk or possessing current pressure injury diagnosis
  • Assisted staff and providers to solve complex problems within the hospital by acting as a clinical resource and leader
  • Participated in other aspects of the role of CWON as needed

Certified Wound Ostomy Nurse

Newton Wellesley Hospital
10.2011 - 10.2019
  • Acted as clinical consultant to provide specialty care for patients across the lifespan with chronic and acute wounds, fistulas, ostomies, and incontinence related skin problems
  • Worked with nurses to establish appropriate plans of care for patients with wounds, ostomies, and skin problems
  • Provided care and extensive education to patients and families dealing with new and existing ostomies, including colostomies, ileostomies, urostomies, and esophagostomies
  • Participated in operating an outpatient clinic for wound and ostomy patients
  • Acted in a case management capacity to provide resources to patients and families for obtaining wound and ostomy supplies, continued nursing support at home, and locating support groups
  • Co-chaired Pressure Injury Prevalence Committee which conducts quarterly quality studies to determine the incidence rate of hospital and unit acquired pressure injuries
  • Developed and provide educational programs within Powerpoint to hospital skin teams highlighting pressure injury and skin damage prevention strategies
  • Participated as a member of the Clinical Nurse Council, Skin Integrity and Product Selection Committees for the hospital
  • Maintained and monitor product formulary throughout hospital to ensure appropriate products are available to nurses and providers
  • Acted as a liaison between product vendors and the hospital to keep current on product trends within the wound, ostomy, continence, and skin care industry
  • Participated in selection of specialty beds/mattresses for the hospital and co-developed protocols for use
  • Developed and maintain hospital policies related to skin integrity, negative pressure wound treatment, therapeutic support surfaces, and fecal management device use to ensure evidence based practices are utilized in all areas
  • Monitored safety reports related to skin and tissue events within the hospital and intervene/consult on patients as needed
  • Worked with risk management and coding departments by providing clinical expertise related to serious reportable events
  • Developed and teach a variety of courses on wound, ostomy, and incontinence care to nursing students, new graduate nurses, nurse educators, physicians, providers, staff nurses, and patient care assistants within classrooms, conference rooms, and a state of the art simulation center
  • Presented annually at continuing education conferences such as the Geriatric Syndromes conference
  • Precepted/mentored wound, ostomy, and continence nursing students and assist with preparation for certification
  • Assisted staff and providers to solve complex problems within the hospital by acting as a clinical resource and leader
  • Participated as a subject matter expert during the build of documentation screens within a new computer system for the hospital (EPIC).

Legal Nurse Consultant, Subject Matter Expert

Martin, Magnuson, McCarthy & Kenney
03.2022 - Current
  • Served as an subject matter expert in the areas of wound, skin, ostomy care by reviewing patient charts within medical claims/cases.
  • Provided clear explanations about nursing standards and patient care practices for attorneys
  • Attended meeting with legal team including attorneys and nurses to review, discuss, and analyze medical information within patient charts

·

Legal Nurse Consultant, Expert Medical Chart Reviewer

CRICO
06.2015 - 07.2017
  • Provide clinical expertise in the areas of wound, skin, ostomy, and general nursing care by reviewing patient charts within medical claims/cases
  • Meet with legal team including attorneys and nurses to review, discuss, and analyze medical information within patient charts.

Registered Nurse

Newton Wellesley Hospital
05.2008 - 10.2012
  • Provided pre- and post operative nursing care for 5-6 adult patients concurrently on busy medical-surgical unit in the areas of Bariatric/GI, Oncology, OB/GYN, Vascular, Urology, and Orthopedic surgery
  • Collaborated effectively with an interdisciplinary team of medical and health care professionals comprised of physicians, providers, nurses, physical and occupational therapists, and case managers
  • Acted as liaison between patients, families, and physicians
  • Implemented all aspects of the nursing process while caring for patients
  • Administered oral, intravenous, subcutaneous, and intramuscular medications as ordered via use of Electronic Medication Administration Record (EMAR)
  • Reviewed computerized laboratory test results
  • Performed all clinical tasks according to hospitals policies
  • Processed the admission and discharge of patients
  • Educated patients and their families on disease processes, medical-surgical procedures and other aspects of therapeutic regimens, including medication and pain management techniques.

Registered Nurse (Per Diem)

Privatus Care Solutions
10.2010 - 01.2011
  • Provide in home private duty nursing care to a variety of clients in Boston area.

Multiple Business Related Roles

07.2000 - 05.2008
  • More information available upon request.

Education

Bachelor of Science, Nursing -

University of Massachusetts

Associate of Science, Nursing -

Massachusetts Bay Community College

Bachelor of Arts in Psychology -

University of New Hampshire

Master Science in Nursing -

Southern New Hampshire University
05.2019

WEB WOC, Metropolitan State University
09.2011

New England School of Acupuncture
05.2003

Skills

  • Professional
  • Compassionate
  • Approachable
  • Results Oriented
  • Problem Solver
  • Critical/Analytical Thinker
  • Organized
  • Adaptable
  • Dependable
  • Time Efficient
  • Multi-Tasker
  • Educator
  • Team Player

Licensescertificationsawards

  • Massachusetts Nursing License # 280250
  • Certified Wound Ostomy Nurse (CWON) #99839
  • Certified Basic Life Support for the Healthcare Provider, American Heart Association
  • Certified Automated External Defibrillator (AED), American Heart Association
  • Telemetry Certified, Newton Wellesley Hospital
  • Preceptor Course Completion, Newton Wellesley Hospital
  • Recipient of Clinical Excellence in Nursing Award 2014

References

Available upon request

Timeline

Legal Nurse Consultant, Subject Matter Expert

Martin, Magnuson, McCarthy & Kenney
03.2022 - Current

Certified Wound Ostomy Nurse

UMASS Memorial Medical Center
08.2020 - Current

Certified Wound Ostomy Nurse (Per Diem)

Saint Vincent Hospital
07.2019 - 07.2020

Legal Nurse Consultant, Expert Medical Chart Reviewer

CRICO
06.2015 - 07.2017

Certified Wound Ostomy Nurse

Newton Wellesley Hospital
10.2011 - 10.2019

Registered Nurse (Per Diem)

Privatus Care Solutions
10.2010 - 01.2011

Registered Nurse

Newton Wellesley Hospital
05.2008 - 10.2012

Multiple Business Related Roles

07.2000 - 05.2008

Bachelor of Science, Nursing -

University of Massachusetts

Associate of Science, Nursing -

Massachusetts Bay Community College

Bachelor of Arts in Psychology -

University of New Hampshire

Master Science in Nursing -

Southern New Hampshire University

WEB WOC, Metropolitan State University

New England School of Acupuncture
Jennifer Baker