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Summary
Overview
Work History
Skills
Work Availability
Work Preference
Timeline
Jennifer Balbo

Jennifer Balbo

Blue Springs,Missouri

Summary

Global Transportation Manager with 15+ years of experience overseeing global carriers to meet efficiency and performance targets. Deep knowledge of US Customs, Federal Regulations, FTZ, HTSUS, CTPAT, ITAR, EAR and DOT compliance requirements. Strong understanding of effective routing and transportation cost-saving measures. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines. Driven leader to motivate and develop employees.

Overview

21
21
years of professional experience

Work History

DIRECTOR OF FINANCE, INTERMODAL TRANSPORTATION

Tiger Cool Express, LLC.
02.2014 - 12.2023
  • Managed day-to-day operations within 5-person finance department for organization
  • Established and enforced controls on revenue and expenses to protect company assets
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations
  • Generated financial and operational reports to assist management with business strategy
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors
  • Verified compliance of financial policies and accounting procedures against federal regulations
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making
  • Recruiting, interviewed and hired new department employees
  • Analyzed financial data regarding product performance and customer performance and developed reports for key stakeholders
  • Enhanced internal control systems and procedures to mitigate risk and support opportunities
  • Set clear departmental objectives and developed effective strategies to achieve targeted goals
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health
  • Manage customer expectations in regards to invoicing and payment terms Invoice customers daily; efficiently & within contractual terms
  • Cash posting for receivables Review & approve payables Review & approve write offs
  • Built responsible, intelligent, team of direct reports Developed soft collection strategies for past due accounts
  • Review Dunn & Bradstreet credit reports & history for potential customers Review all charges prior to invoicing to ensure accurate billing Communicate with all internal teams on charges and protocol for any additional charges occurring
  • Respond to customer billing inquiries when escalated to me Document review
  • Resolve customer complaints via direct and open communication Work with sales team to collect past due and balance due accounts Manage monthly & weekly financials
  • Run & complete weekly banking reports Month end close
  • Develop and run reports, analyze data as needed Create and revise written training manuals
  • Participate in development and implementation of new business processes

Transportation Operations Manager

YRC Freight
10.2013 - 12.2013
  • Enhanced transportation efficiency by optimizing route planning and scheduling.
  • Developed strong relationships with vendors and negotiated favorable contracts for improved service quality.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Streamlined communication between departments to facilitate smooth operations and timely deliveries.
  • Managed complex logistics projects involving multiple stakeholders while ensuring timely completion and meeting project objectives.
  • Conducted risk assessments for potential disruptions in supply chain operations while developing contingency plans accordingly.
  • Mentored new hires in departmental procedures and provided ongoing support for their professional development within the organization.
  • Designed customized logistics solutions for clients in various industries, tailoring services according to specific requirements.
  • Monitored industry changes and regulatory updates to ensure company-wide compliance with relevant laws and guidelines affecting transportation operations.
  • Coordinated cross-functional efforts during peak seasons or emergency situations to meet business goals without compromising service quality.
  • Established a positive work culture that promoted teamwork, accountability, and open communication among employees at all levels within the organization.
  • Collaborated with sales team to align transportation capabilities with customer demands, ensuring high satisfaction levels.

Global Traffic Manager

Jarden Corporation, Pure Fishing
10.2012 - 10.2013
  • Collaborated with cross-functional teams to develop integrated supply chain solutions for complex challenges.
  • Implemented continuous improvement initiatives, enhancing overall traffic operations efficiency.
  • Maintained accurate records of shipments, tracking progress and resolving any issues promptly for timely deliveries.
  • Monitored industry trends to stay informed about best practices in traffic management techniques.
  • Balanced workload distribution among carriers by assigning tasks based on their availability and capabilities.
  • Developed and managed document tracking procedures and data gathering processes.
  • Reduced delivery times for increased customer satisfaction through effective traffic management.
  • Conducted training sessions for new team members on company policies, procedures, and systems related to traffic management operations.
  • Optimized traffic flow by analyzing and implementing efficient routing strategies.
  • Managed daily dispatch activities to ensure on-time pickups and deliveries while maintaining a high level of customer service.
  • Evaluated vendor performance and initiated corrective action when necessary.
  • Conducted regular performance reviews of carriers, holding them accountable for meeting agreed-upon service levels and timelines.
  • Streamlined communication channels between sales, production, and logistics teams for improved scheduling accuracy.
  • Ensured compliance with local, state, and federal regulations regarding transportation and logistics.
  • Developed strong relationships with carriers, negotiating favorable contracts for improved service levels and cost savings.
  • Addressed capacity constraints through creative problem solving and load consolidation efforts.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Collaborated with manufacturing and supply chain management.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Developed and maintained knowledgeable and productive team of employees.

Global Transportation Manager

Long Motor Corporation
03.2011 - 10.2012
  • Negotiated transportation and logistics contracts to reduce shipping costs
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
  • Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
  • Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Increased transportation efficiency by optimizing routing and scheduling processes.
  • Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
  • Analyzed historical trends to proactively address potential challenges within the supply chain.
  • Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Reduced transport costs for the company through strategic negotiations with vendors and carriers.
  • Negotiated favorable contracts with suppliers, securing competitive rates that benefited the organization''s bottom line.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Developed and maintained knowledgeable and productive team of employees.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Managed logistics budgets and forecasting to achieve cost-effective operations
  • Maintained compliance with all regulations, avoiding fines and penalties for the organization.
  • Managed a team of drivers, providing support and guidance to improve performance and productivity.

International Trade Compliance & Transportation Manager

The Pack America Corporation
08.2008 - 03.2011
  • Comply with US Customs regulations and tariff's for all imports & exports Understand & comply with all US Federal Regulations & CBP for all import & export procedures
  • Knowledge & compliance with C-TPAT, HTSUS, EAR, Schedule B, CFR 19, ISF documentation, Legalization of documents
  • Provide oversight and direction to overseas vendors to facilitate communication between freight carriers and vendors
  • Develop & maintain relationship with freight forwarders Handle all domestic shipping of product directly to customers Write Letters of Credit
  • Record entries for US Customs & reconcile all duties being paid are paid utilizing the correct HTSUS code
  • Report all movement from Asia to comply with anti-dumping laws and file compliance documentation yearly to US Federal Government
  • Manage confidential files as required by US Government Manage Financials and Budgets
  • Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
  • Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
  • Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Increased transportation efficiency by optimizing routing and scheduling processes.
  • Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
  • Analyzed historical trends to proactively address potential challenges within the supply chain.
  • Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements.
  • Coordinated logistics activities across multiple locations for seamless distribution operations.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Developed criteria and application instructions for federal and state public transportation programs.
  • Reduced transport costs for the company through strategic negotiations with vendors and carriers.
  • Negotiated favorable contracts with suppliers, securing competitive rates that benefited the organization''s bottom line.
  • Improved on-time delivery rates with detailed tracking and monitoring of shipments.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.

International Trade Compliance & Transportation Manager

Toyota Motor Engineering & Manufacturing
01.2003 - 01.2008
  • Work directly with Japan to import vehicle parts for all plants & lines in North America
  • Follow strict SOP's for each project to ensure equipment arrives in time for start of production & clears CBP in a timely fashion
  • Provide oversight, direction, recommendations and decisions aimed at ensuring organizational compliance with CBP, free trade zones and regulatory compliance
  • Follow industry standards for SOX
  • Work closely with accounting and finance to ensure timely payment of TMC equipment invoices through global netting
  • Attend video conferences weekly & monthly with Japan
  • Resolve identified problems informally and/or through regularly scheduled meetings
  • Maintain all import files as required by US Government & company policy Procure all domestic shipping for parts and/or vehicles
  • Oversee domestic trucking contracts
  • Monitor and track all projects in PeopleSoft Database
  • Run monthly queries to notify project engineers of ringi closure
  • Extend projects based on remaining equipment to be procured and outstanding invoices to be paid
  • Close projects based on SOP dates
  • Inactivate projects yearly and remove all budget forecasts for capitol budget purposes
  • Maintain budget forecasts for TMC equipment

Skills

  • Manage imports & exports to ensure compliance with all federal regulations including EAR, ITAR, US Customs, CFR 19, ADD & Countervailing, NAFTA & federal regulations of all foreign countries for exported cargo Manage FTZ & adhere to all CFR's pertaining to same
  • Negotiate rates, & manage contracts, with NVOCC's, domestic carriers, 3PL's & SSL's
  • Decades of experience with US Customs & Federal Transportation
  • Maintain compliance to adhere to C-TPAT certification
  • Develop & implement import & export compliance SOP's Developed new global traffic management program reducing customs exams and decreasing overall transportation charges by $1 million over a 3 year period
  • Classify imports & exports according to the HTSUS, Schedule B, General Rules, General Notes & Binding Rulings where applicable
  • Handle legalization of docs for foreign exports to countries requiring specific documentation & declarations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hours4-day work weekPaid time off401k matchCompany CultureWork from home optionStock Options / Equity / Profit SharingPersonal development programs

Timeline

DIRECTOR OF FINANCE, INTERMODAL TRANSPORTATION - Tiger Cool Express, LLC.
02.2014 - 12.2023
Transportation Operations Manager - YRC Freight
10.2013 - 12.2013
Global Traffic Manager - Jarden Corporation, Pure Fishing
10.2012 - 10.2013
Global Transportation Manager - Long Motor Corporation
03.2011 - 10.2012
International Trade Compliance & Transportation Manager - The Pack America Corporation
08.2008 - 03.2011
International Trade Compliance & Transportation Manager - Toyota Motor Engineering & Manufacturing
01.2003 - 01.2008

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Jennifer Balbo