Jennifer Ballard
Forest Grove,OR
Summary
Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure. Practical Clinical Supervisor with more than 10 years of experience and background in administrative and clinical care. Focused on developing teams' clinical knowledge, decision-making skills and performance standards. Eager to bring talent and expertise to growing department.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Clinical Manager
Somnique Health
Forest Grove, Oregon
07.2021 - Current
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Oversaw overall operation of clinical services and patient care.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Managed 6 employees with various personalities and from different cultures for 2-physician practice.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Medical Assistant
Premise Health (Intel: Ronler Acres& Jones Farm)
Hillsboro, OR
07.2019 - 06.2021
- Proficient in, EMR
- Coding
- Scheduling
- Collecting vitals and rooming patients
- Procedure and exam room set-up
- Phlebotomy
- Maintaining medical charts and documentation
- HIPPA Compliant
- CPR Certified
- Injections/immunizations
- Wound dressing
- Obtained client medical history, medication information, symptoms and allergies.
- Specimen collection
- Pediatrics
- ECG
- Suture removal
- Product Development
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Ordered and prepared reagents and supplies.
Somnique Sleep Health
Portland, OR
02.2018 - 07.2019
- Proficient in ECW
- Coding
- Insurance verification & Authorizations
- Scheduling/calendar management
- Excel spreadsheets
- Inventory/supplies
- Create and managing re-supply program
- Rooming patients and collecting vitals
- Maintaining medical charts
- HIPPA Compliance
- CPAP set-up/ mask fitting
Administration Assistant
Hazelden Betty Ford Foundation
Newberg, OR
04.2012 - 10.2017
- Responsible for collecting, compiling, recording or gathering data and preparing standard and custom reports with information necessary for decision-making or business function in a timely, professional and accurate manner
- Accountable for coordinating all external services needed for basic operational needs including supplies inventory, maintenance, duplication, shipping for conferences or other specialized purchased services
- Responsible for coordinate logistics and meetings as needed, making all necessary arrangements
- These include reserving room and equipment, preparing agenda, setting up conference calls, ordering refreshments, and confirming arrangements with participants
- Spearhead special projects as requested by supervisor, assuming responsibility for all aspects of organization and implementation
- Responsible for providing assistance and coordination to Manager of Administration for all large scale special events, trainings, activities, CEU's and referent events.
Education
Associates - N/A
Concorde Career College
2013
Skills
- Experience Administering Injection
- EMR Systems
- Phlebotomy
- Vital Sign
- Venipuncture
- Medical Scheduling
- Patient Care
- Calendar Management
- Insurance Verification
- Employee Orientation
- Clerical Experience
- Medical Records
- HIPPA
- Administrative Support
- Scheduling — Proficient
- Managing physician schedules and maintaining accurate patient records
- Experience in working on variety of administrative based projects
- Excellent problem solving skills
- Powered with exceptional organizational, multitasking, and interpersonal skills to foster
- Motivating, positive work environments
- Sharp-minded and detail-oriented, with proven ability to comprehend and formulate new
- Medical Billing
- Employee Recruitment and Hiring
- Applicant Interviewing
- Clinical Personnel Support
Certification
CPR Certification
CPR Certification
Additional Information
- Authorized to work in the US for any employer
Timeline
Assistant Clinical Manager
Somnique Health
07.2021 - Current
Medical Assistant
Premise Health (Intel: Ronler Acres& Jones Farm)
07.2019 - 06.2021
Somnique Sleep Health
02.2018 - 07.2019
Administration Assistant
Hazelden Betty Ford Foundation
04.2012 - 10.2017
Associates - N/A
Concorde Career College
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