Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Barker

Haslet,USA

Summary

Detail-oriented and experienced Office Management and Administration Professional with a proven track record of optimizing productivity, efficiency, and service quality. Dependable and ethical leader with advanced organizational, technical, and business acumen. Skilled in coordinating with cross-functional teams to drive operational excellence and ensure seamless service delivery.

Overview

18
18
years of professional experience

Work History

Background Investigator

Fidelity Investments
12.2024 - Current
  • Conducted corporate pre-employment background investigations to assess candidate eligibility.
  • Handled sensitive and confidential applicant information with discretion and professionalism.
  • Verified employment and educational histories through outreach to businesses and institutions.
  • Processed applications for completeness and accuracy; identified discrepancies and followed up as needed.
  • Entered verified data into internal databases and generated eligibility reports for hiring decisions.
  • Utilized strong communication and PC skills to work independently in a hybrid work environment.

Administrative Manager

Gridiron Football
04.2021 - 12.2024
  • Designed and implemented workflow processes, improving team productivity and efficiency.
  • Managed a participant database of up to 10,000 players per season; prepared detailed financial reports.
  • Led training initiatives to ensure compliance with industry standards.
  • Streamlined filing systems, increasing organizational accuracy.
  • Recruited and onboarded high-performing administrative teams.
  • Improved payment collection processes for accounts payable/receivable using Bill.com and QuickBooks.
  • Oversaw departmental budgets and expenditures with fiscal accountability via Divvy.

Director of Administration

Wisconsin Rush Soccer Club
06.2016 - 04.2021
  • Partnered with leadership to align administrative strategies with organizational goals.
  • Reduced bad debt by 40% through improved invoicing and payment oversight.
  • Managed tryout logistics for up to 400 participants annually.
  • Developed registration programs and secured external training facilities.
  • Led a volunteer team of 20+; facilitated monthly communications and engagement sessions.

Membership Coordinator

YMCA of Dane County
01.2007 - 05.2016
  • Led membership initiatives that boosted community engagement and enrollment.
  • Improved member retention with personalized service and targeted staff training.
  • Supervised a team of 30+ employees across three departments.
  • Maintained budget compliance and enforced operational policies.
  • Represented YMCA values in community events and fundraising efforts.

Education

Associate Degree - Business Management

Madison College

Skills

  • Google Applications
  • QuickBooks
  • Billcom
  • ADP
  • DocuSign
  • Accounts Payable
  • Accounts Receivable
  • Schedule Management
  • Event Management
  • Database Maintenance
  • Reporting
  • Travel Coordination
  • Policy Enforcement
  • Compliance
  • Professional Networking
  • Case management
  • Effective communication skills

Timeline

Background Investigator

Fidelity Investments
12.2024 - Current

Administrative Manager

Gridiron Football
04.2021 - 12.2024

Director of Administration

Wisconsin Rush Soccer Club
06.2016 - 04.2021

Membership Coordinator

YMCA of Dane County
01.2007 - 05.2016

Associate Degree - Business Management

Madison College

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Jennifer Barker