Detail-oriented Medical Receptionist with 30-year background performing administrative tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of customer service. Collaborative team player dedicated to helping patients and staff. Reliable, hardworking individual who likes to go above and beyond.
Front desk reception greeting clients, posting payments, scheduling appointments, managing inventory, training others on EHR, problem solving. I currently schedule appointments for 8 different providers in person and over the phone while checking patients in and out of said schedules. I also handle all cosmetic billing accounts, posting, refunds, inquiries, etc.. Also all patient inquiries regarding skincare/skincare product/procedures/complaints. Assisted marketing in monthly sales and promotions.