Dynamic Administrative Assistant with a proven track record at Brandon Health Management, excelling in customer service. Recognized for meticulous attention to detail and fostering strong client relationships, ensuring efficient office operations and effective communication. A dedicated team player committed to enhancing workplace productivity and maintaining confidentiality.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Brandon Health Management
12.2004 - 12.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Sessional Instructor and Clinical Advisor at Brandon University, Faculty of Health StudiesSessional Instructor and Clinical Advisor at Brandon University, Faculty of Health Studies