Jennifer Barrett
Utica,KY
Summary
Office management and administration professional with experience in enhancing productivity, efficiency, and service quality in various settings. Brings knowledge in organizational, technical, and business practices, and has worked with cross-functional teams to support operational and service performance. Capable of project prioritization and multitasking to meet objectives.
Overview
23
23
years of professional experience
Work History
Office Manager/Dispatcher
Star Plumbing and Mechanical Solutions, LLC
12.2024 - 07.2025
- Consistently reconciled accounts payable and receivable transactions to maintain balanced budgets.
- Performed detailed data analysis to enable informed decision-making and advance business initiatives.
- Maintained rigorous confidentiality when managing sensitive employee and client information, upholding trust and integrity within the organization.
- Delivered comprehensive administrative support to department heads through report generation and accurate data entry, contributing to the achievement of departmental goals.
- Efficiently managed high volumes of incoming calls, prioritizing urgent service requests and ensuring swift resolution of critical matters.
Procurement Fleet Inventory Specialist/Executive Secretary
Southern Nevada Regional Housing Authority
11.2012 - 03.2024
- Analyzed data and collaborated with auditors to ensure financial reporting compliance.
- Tracked fleet metrics to identify improvements, boosting productivity and revenue.
- Processed personnel forms and maintained confidential records.
- Helped update employee handbooks and manuals.
- Conducted inventory and asset audits to detect discrepancies and reduce risks.
- Worked with departments to implement strategies aligned with company goals.
- Improved office efficiency by proactively solving daily challenges.
Paralegal/Director of Internal Operations
Maddox Isaacson & Cisneros
07.2002 - 09.2012
- Managed client relationships through meetings and phone conversations, addressed concerns, provided solutions, conducted follow-ups, and maintained confidentiality.
- Provided training and assistance to staff on the use of computer software applications, such as Microsoft Office Suite, Adobe Acrobat Pro, Timeslips, and multiple databases.
- Improved billing, documentation, and reporting processes for greater efficiency.
- Managed company database entries to streamline workflow and information access.
- Edited and proofread documentation for accuracy in grammar, spelling, and punctuation.
- Diagnosed and analyzed hardware, software, and network issues.
Education
Paralegal Certificate -
10-2003
Culinary Arts -
05-1990
High School Diploma -
06-1989
Skills
- Office administration
- QuickBooks
- Accounts payable and receivable management
- Auditing responsibilities
- Inventory and fixed asset oversight
- Proficient with computers
- Microsoft applications
- Data maintenance and analysis
- Report preparation
- Adaptability
- Handling confidential materials
- Interpersonal communication skills
- Self-motivation
- Problem-solving abilities
Timeline
Office Manager/Dispatcher - Star Plumbing and Mechanical Solutions, LLC
12.2024 - 07.2025
Procurement Fleet Inventory Specialist/Executive Secretary - Southern Nevada Regional Housing Authority
11.2012 - 03.2024
Paralegal/Director of Internal Operations - Maddox Isaacson & Cisneros
07.2002 - 09.2012
University Nevada Las Vegas (UNLV) - Paralegal Certificate,
Johnson And Wells University (JWU) - Culinary Arts,
Acton-Boxborough Regional High School - High School Diploma,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education And Professional Development
- QuickBooks Online (QBO) - Bookkeeping certification training, currently enrolled, 2025
- HAI Group - Online Training for professional development, 2012 - 2023, Required annually: Active Shooter Response; Auto Safety-Safe Driving; Bloodborne Pathogens; Avoiding Discriminatory Practices; Diversity Awareness-Staff to Staff; General Ethics in the Workplace; Sensitivity Awareness; Sexual Harassment: Education and Prevention; Workplace Bullying. Voluntary courses (sample): Customer Service Basics; Mastering Excel, Basics, Intermediate, Advanced; Risk Control; Winter Weather Hazards; Attracting Minority-owned and Women-owned Businesses; Dispute Resolution; Incident Investigation; Procurement for Managers; Proper Record Retention; Succession Planning
- Housing and Urban Development (HUD) - PHA Procurement Training, 2021 - 2022
- Pryor Learning - Attend seminars to keep abreast on new trends and build skills, 2016 - 2019, Seminar sampling: Advanced Excel
- Nevada Safety Consultation & Training Section (Nv SCATS) Safety & Health Practitioner (OSHA-10, General and Construction), 2016
- Nan McKay & Associates - Certified “RAD Project Based Specialist”, 2016
- National Contract Management Association (NCMA) - National Leadership Course – Contract Types, 2015
- Silver State Fair Housing Council – Fair Housing, 2014
- University Nevada Las Vegas (UNLV) - Paralegal Certificate, 2002 - 2003
- Johnson And Wells University (JWU) - Culinary Arts, Providence, RI, 1990
- Acton-Boxborough Regional High School - High School Diploma, Acton, MA, 1989
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