Jennifer Barstow

HopSkipDrive - Tech Lead Sept 2023 - Oct 2025
- Led the first hardware integration with a third party to enhance safety for vulnerable riders (children with IEPs, experiencing homelessness, or in foster care).
- Led projects focused on calculating ETAs and leave times, resulting in increased accuracy and reduced lateness for drivers and riders.
- Spearheaded a major initiative to improve performance and reduce latency by optimizing serialization, reducing N+1 queries, and rewriting SQL queries for enhanced efficiency.

• Improved the workflow of transfers and shipments of goods, by developing safeguards to increase system efficiency and reduce human error by large margins.
• Worked on call, alongside the CTO in multiple company support channels.
• Designed and developed an Operations Dashboard, displaying large amounts real-time data and trends using Action Cable and advanced SQL queries.
• Developed internal tooling to improve sales and operations by surfacing KPI’s from data.

• Consulted strategies for the implementation and deployment of 3rd party authentication platform.
• Modernized critical applications, unblocking the development of security features.
• Developed and implemented mitigation strategies for deploying code changes to high risk environments.

• Led the development of an Analytics dashboard for users to monitor their usage and identify patterns.
• Mentored junior developers in multiple software disciplines.
• Represented the API team in cross-functional and company wide meetings.

• Key engineer for critical backend integrations with Netsuite, Salesforce, and Stripe.
• Refactored complex legacy accounting integrations responsible for handling millions of dollars worth of invoices.
• Implemented new feature improving HotelEngine's ability to provide competitive rates.
• Built new integration with a supplier under a tight deadline earning the company a large bonus provisioned in the contract with supplier, and vastly improving the quality of Hotel Engine's inventory.

• On call for production level, server and database emergencies.
• Main contributor of the technical documentation project for over 300 RESTful endpoints.
• Reduced tech debt by 20% in 9 months.
• Took lead on restructuring and re-defining the processes within our API team to increase quality and velocity.

• Developed RESTful and JSON APIs.
• Stepped in as acting project manager as needed.
• Assisted in with new business and client retention.

• Fullstack developer at a web and mobile app consultancy.
• Consistently demonstrated the ability to seamlessly jump between different code bases, projects, and teams.