Jennifer Bartleson
Grand Rapids,MI
Summary
Comprehensive experience in healthcare program management. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful, known for high productivity and efficiency in task completion, excellent follow-through. Skilled in strategic planning, regulatory compliance. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service in fast-paced environments.
Overview
36
36
years of professional experience
Work History
Clinical Program Coordinator, Neuro-Oncology Nurse Navigator
COREWELL HEALTH
Grand Rapids, MI
05.2023 - 03.2026
- Inaugurated Neuro-Oncology Nurse Navigator at Corewell Health.
- Coordinated patient care from diagnosis of malignant brain/spinal tumors to survivorship, facilitating seamless transitions and comprehensive support for patients.
- Managed biweekly Tumor Board, overseeing discussions, documentation, and implementation of follow-up orders to optimize patient care.
- Utilized specialty oncology knowledge to collaborate with a multidisciplinary team and ensure operational efficiency.
- Provided barrier reduction to services, advocacy, and education with cultural competence.
- Achieved Oncology Certified Nurse certification to enhance professional qualifications.
- Provided Principal Illness Navigation services upon its availability in January 2026.
- Used EHR to document patient visits, support patient communications and provide care team updates.
- Strived for high stakeholder satisfaction.
Population Health Manager, Triage RN/Educator, Outpatient Pediatric Residency Clinic
HELEN DEVOS CHILDREN’S HOSPITAL
Grand Rapids, MI
05.2021 - 04.2023
- Triaged and case managed children and adolescents, facilitating timely interventions and ensuring continuity of care.
- Educated residents on management strategies for clinically declining/coding patients, improving their clinical decision-making skills.
- Worked closely with attendings/residents to provide expert care for pediatric populations and their families.
- Delivered specialized education to diverse groups, enhancing understanding of pediatric health issues.
Population Health Manager, Triage RN/Educator
CHERRY HEALTH
Grand Rapids, Michigan
05.2019 - 04.2021
- Triaged COVID patients of all ages, facilitating appropriate care and resource allocation during the pandemic.
- Participated in COVID start-up project to maximize community health outcomes through targeted initiatives.
- Case managed and triaged children 0-24 years old to ensure timely access to necessary healthcare services.
- Educated patients and families on health management strategies, promoting effective self-care practices.
Hospice RN Case Manager
SPECTRUM HEALTH
Grand Rapids, Michigan
09.2018 - 04.2019
- Ensured comprehensive care and support throughout the end-of-life journey.
- Provided emotional support and prioritized patient needs daily.
- Engaged with team members to coordinate patient care plans.
- Presented patients at IDG meetings as per regulatory standards.
Clinical Research RN
HELEN DEVOS CHILDREN'S HOSPITAL
Grand Rapids, Michigan
02.2017 - 05.2018
- Coordinated pediatric studies funded by NIH and industry sponsors, enhancing research quality and participant engagement.
- Ensured compliance with federal research guidelines, safeguarding ethical standards and participant safety.
Clinical Nurse, Pediatric Critical Care Unit
HELEN DEVOS CHILDREN'S HOSPITAL
Grand Rapids, Michigan
06.2005 - 02.2017
- Provided compassionate, integrated care for critically ill children and families.
- Worked closely with ICU and sub-specialty physicians and ancillary services.
- Exhibited ability to remain calm under extreme pressure.
Clinical Operations/Program Manager - Pediatric Blood and Bone Marrow Transplantation Program
HELEN DEVOS CHILDREN'S HOSPITAL
Grand Rapids, Michigan
08.1997 - 06.2004
- Wrote policies, guidelines, and standard operating procedures as per nationally recognized standards of care for transplant.
- Instituted BMT infection control protocols per CDC requirements.
- Defined roles and directed patient care across multiple clinical settings to enhance care delivery.
- Researched, compiled resources, and implemented infrastructure of the BMT program.
- Wrote national applications for donor and transplant center eligibility.
- Received accreditation for both.
- Identified/reviewed quality indicators against national benchmarks to ensure compliance and to optimize risk mitigation.
- Presented industry specific data to hospital peers.
- Initiated institution of financial audit program to optimize billing and clarify reimbursement.
- Managed communications with upper-level management and hospital directors.
- Prepared and gave presentations at public speaking engagements about transplant and our transplant program.
- Provided BMT education to patients/families, staff (physicians/residents/APPs/ anesthesiologists, blood bank, lab, facilities, etc) and vendors.
- Networked extensively.
Pediatric Critical Care Unit, Clinical RN
HELEN DEVOS CHILDREN'S HOSPITAL
Grand Rapids, Michigan
12.1995 - 08.1997
- Cared for critically ill children and their families.
- Functioned as CNS for Cardiac Surgery.
RN Manager, Pediatric ICU/Step-down/Floor Unit
BRONSON METHODIST HOSPITAL
Kalamazoo, MI
09.1994 - 12.1995
- Managed above units and Pediatric Transport Team.
- Responsible for oversight of approximately 60 FTEs of RNs and ancillary team members.
- Prepared for JCAHO inspection.
Special Care Unit, Clinical RN
MEMORIAL SLOAN-KETTERING HOSPITAL
New York, NY
03.1992 - 08.1994
- Nursing autonomy for basic and mid-level clinical decisions.
- Achieved CCRN and ACLS certifications.
Pediatric Critical Care Unit, Clinical RN
CHILDREN'S HOSPITAL OF PHILADELPHIA
Philadelphia, PA
02.1990 - 03.1992
Education
Bachelor of Science - Nursing
Thomas Jefferson University College of Allied Health Sciences
Philadelphia, PA06-1989
Temple University
Philadelphia, PA06-1986
Skills
- EHR documentation
- Critical thinking
- Team collaboration
- Stakeholder engagement
- Time management
- Problem solving
- Adaptability and flexibilty
- Time management
- Excellent communication
Timeline
Clinical Program Coordinator, Neuro-Oncology Nurse Navigator
COREWELL HEALTH
05.2023 - 03.2026
Population Health Manager, Triage RN/Educator, Outpatient Pediatric Residency Clinic
HELEN DEVOS CHILDREN’S HOSPITAL
05.2021 - 04.2023
Population Health Manager, Triage RN/Educator
CHERRY HEALTH
05.2019 - 04.2021
Hospice RN Case Manager
SPECTRUM HEALTH
09.2018 - 04.2019
Clinical Research RN
HELEN DEVOS CHILDREN'S HOSPITAL
02.2017 - 05.2018
Clinical Nurse, Pediatric Critical Care Unit
HELEN DEVOS CHILDREN'S HOSPITAL
06.2005 - 02.2017
Clinical Operations/Program Manager - Pediatric Blood and Bone Marrow Transplantation Program
HELEN DEVOS CHILDREN'S HOSPITAL
08.1997 - 06.2004
Pediatric Critical Care Unit, Clinical RN
HELEN DEVOS CHILDREN'S HOSPITAL
12.1995 - 08.1997
RN Manager, Pediatric ICU/Step-down/Floor Unit
BRONSON METHODIST HOSPITAL
09.1994 - 12.1995
Special Care Unit, Clinical RN
MEMORIAL SLOAN-KETTERING HOSPITAL
03.1992 - 08.1994
Pediatric Critical Care Unit, Clinical RN
CHILDREN'S HOSPITAL OF PHILADELPHIA
02.1990 - 03.1992
Bachelor of Science - Nursing
Thomas Jefferson University College of Allied Health Sciences
Temple University