Summary
Overview
Work History
Education
Skills
Accomplishments
Studied Life Insurance
Timeline
Generic

JENNIFER BATCHELOR

Springdale,AR

Summary

Dynamic transportation professional with extensive experience at JB Hunt Transportation, excelling in complex negotiation and logistics coordination. Proven track record in optimizing delivery schedules and enhancing customer relations. Skilled in price quoting and utilizing Microsoft Excel to drive efficiency and resolve logistical challenges effectively. Committed to delivering exceptional service and results.

Overview

24
24
years of professional experience

Work History

Assistant Store Manager

Dollar General
Springdale, AR
07.2024 - Current
  • Monitored sales activities to guarantee satisfactory service and quality goods delivery.
  • Cultivated lasting client relationships through effective issue resolution and communication skills.
  • Delegated tasks to staff while establishing clear priorities and goals.
  • Mentored employees to boost sales and enhance upselling and cross-selling techniques.
  • Prepared staff schedules and assigned specific duties to team members.
  • Oversaw maintenance, inventory management, and daily operational activities.
  • Coached store associates through both formal training and informal interactions.
  • Compiled detailed reports on sales activity, customer feedback, and other key metrics.

SR. Transportation Coordinator

Schmieding Produce
Springdale, AR
08.2018 - 05.2022
  • Coordinated product shipments from point of origin to destination.
  • Monitored daily routes and delivery schedules, tracking dispatches in real-time.
  • Communicated with drivers during transit, clearly conveying route updates.
  • Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
  • Carried out complex pricing studies and analyzed potential carriers.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Collaborated with other departments to carry out claims process and loss mitigation from accidents.
  • Scheduled appointments for multiple routes, utilizing multiple portals.
  • Negotiated rates with Customers and Carriers.
  • Dispatched drivers, providing them with load information.

SR. Transportation Procurement Specialist

JB Hunt Transportation
Lowell, AR
04.2012 - 08.2018
  • Kept transportation operations in compliance with company, legal and safety requirements.
  • Organized delivery schedules and provided customers with timely updates.
  • Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
  • Directed daily transportation of Refrigerated cargo.
  • Communicated delays and early arrivals to Customers.
  • Monitored daily routes and delivery schedules, tracking dispatches in real-time.
  • Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
  • Communicated with drivers during transit, clearly conveying route updates.
  • Coordinated driver loads and managed dispatch tasks.
  • Carried out complex pricing studies and analyzed potential carriers.

Logistics Coordinator

Transplace - The 3pl & Technology
Lowell, AR
01.2001 - 05.2010
  • Liaised with internal and external customers to drive timely delivery of goods and orders.
  • Reviewed logistics performance with customers against service agreements, targets and benchmarks.
  • Contracted new carriers, counseled new carriers on service, negotiated rates and manage on time pickup and deliveries.
  • Monitored EDI transactions, processed errors.
  • Assisted team leader when needed.

Education

Associate of Science - Business Administration And Management

NorthWest Arkansas Community College
Bentonville, AR
05.2002

Skills

  • Complex Negotiation Skills
  • Routing Plans
  • Customer Relations
  • Scheduling appointments
  • Transportation and Logistics Coordination
  • Price Quoting
  • Micro Soft Word & Excel
  • Teams
  • Outlook
  • Zoom

Accomplishments

  • Helped our team by earning recognition from upper management and financial reward.
  • Recognized as Employee of the Quarter for outstanding performance and team contributions

Studied Life Insurance

  • Completed 24 online courses

Timeline

Assistant Store Manager

Dollar General
07.2024 - Current

SR. Transportation Coordinator

Schmieding Produce
08.2018 - 05.2022

SR. Transportation Procurement Specialist

JB Hunt Transportation
04.2012 - 08.2018

Logistics Coordinator

Transplace - The 3pl & Technology
01.2001 - 05.2010

Associate of Science - Business Administration And Management

NorthWest Arkansas Community College

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