Jennifer Batista
Fort Pierce
Summary
An Organized/ efficient worker who can be professional image and voice of practice. I have excellent outgoing personality and a warm, pleasant, demeanor when dealing with any issues. Great leadership skills and I'm more than able to lead a team and take on any hands on role that requires a commanding personality. I am also dedicated to providing a flexible and family focused service where everyone feels welcome, cared for, safe and happy.
Overview
16
16
years of professional experience
Work History
Office Manager
Wiser Smiles
07.2024 - 02.2025
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
- Implemented new software systems for project management, resulting in improved team collaboration and productivity
- Managed front desk operations, including scheduling appointments, answering phone calls, and greeting patients with a friendly and professional demeanor
- Verified insurance coverage for patients and accurately processed insurance claims to ensure timely reimbursement
- Maintained patient records in compliance with HIPAA regulations, ensuring confidentiality of sensitive information
Office Manager
Sanitas Dental
Cooper City
11.2019 - 07.2024
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information Collect and receive payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Verify Insurance
- Reconciliation
- Monthly bills
- Billing claims with NEA and narrative
- Delinquent claims
- Treatment plan coordinator
- Credentialing
Office Manager
Elite Office Pros
Miami Gardens
05.2019 - 01.2020
- Coordinating schedule
- Monthly bills
- Payroll
- Invoicing
- Accounts payable
- Daily reports
- Inbound tracking
- HR
Office Manager
Horizon Dental
Sunrise
02.2017 - 05.2019
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information Collect and receive payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Verify Insurance
- Reconciliation
- Monthly bills
- Billing claims with NEA and narrative
- Delinquent claims
- Treatment plan coordinator
Office Manager
Lakes Mall Dental
Pembroke Pines
09.2013 - 01.2017
- Greeting visitor
- Responding Cell Phone and in- person request for information
- Designed electronic file systems and maintained electronic paper files
- Responsible for making and confirming appointments
- Billing insurance claims
- Reconciliation
- Monthly bills
- Verify insurances
- Treatment plan coordinating
- Financial coordinating
Administrative Assistant
CAU
Doral
09.2012 - 02.2013
- Work with Microsoft office (word, excel, outlook) answer phone calls, processing orders, setting appointments, order food for meetings and seminars, handling budget, helping students
State Farm Team Member
State Farm Mutual Automobile Insurance Company
Hialeah
01.2011 - 08.2012
- Processed applications
- Payments
- Corrections, endorsements, cancellations
- Greeting Visitors through phone and in person
- Organized files
- Developed spreadsheets
- Faxed reports and scanned documents
Secretary/Receptionist
DLA performance
Miami Lakes
01.2009 - 03.2011
- Working register, helping customers, making sales, budget, keeping track of orders and deliveries, promoting business, making appointments, organizing events, etc
Education
Cosmetology -
Miami Lakes Educational Center
Miami, FL08-2013
High school or equivalent -
Barbara Goleman Senior High School
Skills
- Outlook
- Typing
- Receptionist
- Medical Records
- Insurance Verification
- Microsoft Excel
- Accounts Payable
- Billing
- Management
- Payroll
- Office Management
- Data Entry
- Scheduling
- Medical Scheduling
- Microsoft Office
- Leadership
- Financial reconciliation
- Treatment Planning
Timeline
Office Manager
Wiser Smiles
07.2024 - 02.2025
Office Manager
Sanitas Dental
11.2019 - 07.2024
Office Manager
Elite Office Pros
05.2019 - 01.2020
Office Manager
Horizon Dental
02.2017 - 05.2019
Office Manager
Lakes Mall Dental
09.2013 - 01.2017
Administrative Assistant
CAU
09.2012 - 02.2013
State Farm Team Member
State Farm Mutual Automobile Insurance Company
01.2011 - 08.2012
Secretary/Receptionist
DLA performance
01.2009 - 03.2011
Cosmetology -
Miami Lakes Educational Center
High school or equivalent -
Barbara Goleman Senior High School
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