JENNIFER BAUDER, MBA
Flint,Michigan
Summary
Executive Director with extensive experience in leadership and community engagement. Proven expertise in strategic planning and interpersonal relations enhances effectiveness in nonprofit initiatives. Visionary leader with proven track record in steering organizations toward success through strategic planning and effective management. Skilled in building cohesive teams, driving innovation, and enhancing operational efficiency to achieve business objectives. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability.
Overview
23
23
years of professional experience
Work History
Executive Director
LaVigne Home for Compassionate Care
Burton, MI
06.2024 - Current
- Cultivated and maintained relationships with prospective donors to enhance fundraising efforts.
- Established professional development plans for staff to foster growth and skill advancement.
- Prepared comprehensive reports for board meetings to support informed decision-making.
- Developed and enforced policies and procedures to ensure organizational compliance and efficiency.
- Led initiatives in fundraising, maintenance, operations, finance, and marketing to achieve strategic goals.
- Executed annual compliance filings required for state registrations to maintain operational legitimacy.
- Managed staffing needs, including onboarding processes and payroll administration for all employees.
- Trained and supervised staff and volunteers, enhancing overall team performance and engagement.
Client Relationship Manager
Stephens Wealth Management
Flint, MI
10.2015 - 06.2024
- Cultivated and maintained relationships with clients, vendors, and community partners.
- Prepared financial presentations for annual client meetings to enhance understanding.
- Established service procedures for client service and compliance departments.
- Facilitated large client, community, and networking events to promote engagement.
- Prepared annual compliance filings for state registrations efficiently.
- Developed personal development plans annually to support employee growth.
- Championed community service program, leading team involvement in initiatives.
- Built strong relationships with over 200 high-net-worth clients, enhancing service delivery.
Client Service Manager
Center for Financial Planning
Southfield, MI
01.2011 - 10.2015
- Established new client portfolios utilizing industry expertise.
- Coordinated services with clients’ CPAs, attorneys, and families for streamlined communication.
- Created workflows and procedures for client service and compliance departments.
- Prepared annual compliance filings for state registrations accurately.
- Cultivated relationships with over 200 high-net-worth clients.
- Guided firm through annual compliance audits, ensuring zero fines incurred.
- Participated on Health & Wellness Committee and contributed to social media and marketing initiatives.
- Dedicated 80 hours to community service events, enhancing local engagement.
Client Service Associate
Center for Financial Planning
Southfield, MI
01.2008 - 01.2011
- Mastered new compliance processes to guarantee regulatory adherence.
- Delivered exceptional service to over 150 high-net-worth clients.
- Trained three new employees, strengthening team capabilities.
- Organized client events for over 400 guests, fostering engagement.
Client Service Assistant
Center for Financial Planning
Southfield, MI
01.2004 - 01.2008
- Serviced over 100 high-net-worth clients, ensuring satisfaction and retention.
- Spearheaded paperless office project, enhancing operational efficiency.
- Facilitated multiple mass mailings for clients to improve outreach efforts.
Receptionist
Center for Financial Planning
Southfield, MI
01.2003 - 01.2004
- Answered phones and schedule meetings
- Filing of client documents
Co-Operative Education Student: Receptionist
Stephens & Winton
Flint, MI
01.2002 - 01.2003
- Coordinated meetings and travel logistics to support efficient operations.
- Scanned client-sensitive documents to ensure confidentiality and compliance.
Education
Master’s Degree - Business Administration
Baker College
Flint, MichiganBachelor’s Degree - Business Administration
Baker College
Associates Degree - Accounting
Baker College
Skills
- Leadership and team building
- Community outreach and engagement
- Process improvement strategies
- Operations management
- Social media management
- Strategic planning and execution
- Interpersonal relations
- Financial management
- Client relationship management
- Budgeting and financial management
- Communications strategy
Training
- The Dale Carnegie Course
- Zing Train – Servant Leadership
- Ritz-Carlton Leadership
- Myers-Briggs Type Indicator
- Zing Train – Personal Visioning
- Leadership & Development Conference
- Focused Topics Training on: Team Participation, Managerial Leadership, Writing Effective Policies & Procedures, How to Deliver Exceptional Customer Service, Project Management, Managing Emotions & Thriving Under Pressure, Communicating with Tact & Professionalism, and Dealing with Difficult People
Community Impact
Junior League of Flint, President, 2022-2023
- Deepened community partners' relationships
- Established policies and procedures for board roles
- Co-chaired an inaugural fundraiser bringing new financial success to the league
- Grew the league by 30 members
- Invested significant dollars into the community
Junior League of Flint Communications Chair, 2020-2022
- Developed new content for members via all social media platforms and online databases
- Increased our visibility to the community by 30%
- Established community partners relationships
- Took part in volunteer events and fundraising
Junior League of Flint General Member, 2018-2019
- Attended volunteer opportunities serving women and children in the community
- Participated on the grant review committee
Brendel Elementary PTO, President,2021-2023
- Established documented processes for all events and board roles
- Elementary PTO Communications Chair, 2020-2021
- Ensured all staff, parents, and community members were aware of events happening in our school
Brendel Elementary PTO Annual Fundraiser Chair, 2021-2023
- Coordinated fundraising events and volunteers
- Established and ran a highly successful fundraiser annually providing the school with $20K
References
References available upon request.
Timeline
Executive Director
LaVigne Home for Compassionate Care
06.2024 - Current
Client Relationship Manager
Stephens Wealth Management
10.2015 - 06.2024
Client Service Manager
Center for Financial Planning
01.2011 - 10.2015
Client Service Associate
Center for Financial Planning
01.2008 - 01.2011
Client Service Assistant
Center for Financial Planning
01.2004 - 01.2008
Receptionist
Center for Financial Planning
01.2003 - 01.2004
Co-Operative Education Student: Receptionist
Stephens & Winton
01.2002 - 01.2003
Master’s Degree - Business Administration
Baker College
Bachelor’s Degree - Business Administration
Baker College
Associates Degree - Accounting
Baker College
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