Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Baughman

Jennifer Baughman

Spokane,WA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

  • Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

14
14
years of professional experience
2011
2011
years of post-secondary education

Work History

Server/bartender

Market street pizzeria
Spokane, WA
09.2022 - Current
  • Followed health safety guidelines when preparing and serving food products.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items, promotions.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Prepared drinks according to standard recipes.

Business Owner

Free-to-beyoutiful by Jen B
Spokane, WA
08.2022 - 03.2024
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization
  • Monitored cash flow to ensure proper budgeting of resources.
  • Negotiated contracts with vendors for supplies and services.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.

Assistant Manager

Ferraris Italian family restaurant
Spokane, WA
08.2020 - 08.2022
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.

General Manager

Breezeway cafe
Spokane, WA
05.2016 - 05.2022
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.

Service Deli Manager

Grocery Outlet Bargain Market
Spokane, WA
03.2014 - 05.2016
  • Utilized POS system to accurately process transactions, issue refunds and credits when appropriate and resolve discrepancies with customers' accounts.
  • Provided exceptional customer service by promptly responding to customer inquiries or complaints in a courteous manner.
  • Conducted monthly inventory audits to ensure accuracy of stock levels across all departments within the store.

assistant manager

Steer in
Spokane, WA
01.2012 - 08.2014
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Maintained accurate records of sales transactions using point-of-sale systems.

Education

Master Aesthetician - Esthetics

Glendow
Spokane, WA
01.2022 - 01.2023

Rogers High School
Spokane, WA

Skills

  • Food safety
  • Customer service
  • Order accuracy
  • POS system operation
  • Sanitation standards
  • Inventory management
  • Budget monitoring
  • Team collaboration
  • Vendor negotiation
  • Marketing strategy
  • Employee training

Timeline

Server/bartender

Market street pizzeria
09.2022 - Current

Business Owner

Free-to-beyoutiful by Jen B
08.2022 - 03.2024

Master Aesthetician - Esthetics

Glendow
01.2022 - 01.2023

Assistant Manager

Ferraris Italian family restaurant
08.2020 - 08.2022

General Manager

Breezeway cafe
05.2016 - 05.2022

Service Deli Manager

Grocery Outlet Bargain Market
03.2014 - 05.2016

assistant manager

Steer in
01.2012 - 08.2014

Rogers High School
Jennifer Baughman