Aries Bayes (login: Bayesj)
Killeen
Summary
- Eager to learn and grow as an automation engineer through a challenging apprenticeship, where I can contribute to a team environment and gain hands-on experience in designing and implementing automation solutions.
Overview
12
12
years of professional experience
Work History
FC Outbound Operations Associate
Amazon Fulfillment Center AUS2
Pflugerville
08.2022 - Current
- Achieve high quality and productivity in all outbound packing and sorting processes.
- Achieved Top 1% for the building for productivity multiple times
- Assist problem solve as a CPT chaser for orders in multiple departments including AFE and Smart Pack.
- Assist Islam KO with Expert level permissions for outbound operations
- Supported various outbound departments upon request when needed,
- Continuously provide feedback, ideas and concerns regarding processes and improving workflow, safety and productivity to management and leadership.
- Work effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Use critical thinking daily to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
HR Recruiter Talent Acquisition Specialist
Venture Dynamics Enterprise
Portsmouth
05.2018 - 07.2022
- Review resumes and credentials for appropriate skills, knowledge, and abilities to build and maintain a talent pipeline that aligns with the work needs of multiple clients
- Managed full-cycle recruitment processes for skilled trade workers in the shipbuilding industry.
- Worked with the Department of Defense in processing extensive background checks required for multiple military shipyard locations.
- Utilized applicant tracking systems to streamline candidate sourcing and communication.
- Coordinated interviews by working closely with candidates and hiring decision-makers.
- Developed recruitment strategies to attract qualified candidates.
- Communicated with hiring managers to identify staffing needs, determine job requirements, outline qualifications and create job duties.
Customer Service Specialist III
AvalonBay Customer Care Center
Virginia Beach
10.2015 - 04.2018
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Assisted Accounting Department in reviewing and correcting any billing concerns.
- Worked directly with project managers to resolve billing concerns for new developments and communicate any additional concerns to management for review.
- Resolved customer complaints by providing effective solutions and support.
- Maintained accurate records of customer interactions in the database system.
Outbound Problem Solver
Amazon Fulfillment Center RIC2
Richmond
11.2014 - 09.2015
- Identify, investigate, and correct shipment errors through the use of kick out, optimized outbound problem solve (OPS), and putty tools to ensure that customer's orders are delivered on time
- Give training to newly hired associates on safety, quality and productivity
- Mark/Isolate any damaged products and Troubleshoot problems to resolution
- Worked as a team to fix customer orders in a fast-paced environment to meet prime shipping times
- Inspect packaging issues associated with assembly line
- Recognized for having outstanding safety, quality and productivity record while working as an Integrity Staffing temporary worker - converted to a full time Amazon Associate after 90 days
- Works as a team member within the problem solve department correcting packaging errors and providing feedback to assembly line personnel to prevent future errors
Supervisor / Assistant Salon Director
Suntan City Spa
10.2013 - 11.2014
- Monitor, manage and supervise daily operations of Salon and Employees
- Responsible for training new and current employees while providing feedback to Salon Director
- Ensure client satisfaction by providing excellent customer service and following up swiftly on client concerns
- Manage salon operations independently
- Responsible for opening/closing duties including closeout of employee drawer counts and safe deposit drops
- Responsible for reviewing applications and scheduling interviews for company hiring needs
Education
Diploma - Allied Health Studies
Killeen High School
Skills
- Exceptionally well organized, efficient, disciplined and detail oriented
- Excel at multi-tasking and time management
- Warehouse and Problem-Solving Skills
- Require minimal supervision and continually seek ways to improve processes, accuracy and efficiency
- Strong ability to generate and maintain records, oversee projects and meet deadlines
- Versatile in many computer operating systems and programs
- Teamwork and collaboration
- Strong focus for process improvement
Timeline
FC Outbound Operations Associate
Amazon Fulfillment Center AUS2
08.2022 - Current
HR Recruiter Talent Acquisition Specialist
Venture Dynamics Enterprise
05.2018 - 07.2022
Customer Service Specialist III
AvalonBay Customer Care Center
10.2015 - 04.2018
Outbound Problem Solver
Amazon Fulfillment Center RIC2
11.2014 - 09.2015
Supervisor / Assistant Salon Director
Suntan City Spa
10.2013 - 11.2014
Diploma - Allied Health Studies
Killeen High School