Summary
Overview
Work History
Education
Skills
Interests
Quote
Timeline
AdministrativeAssistant
Jennifer Bean

Jennifer Bean

Church Point, LA,LA

Summary

Dynamic professional with a proven track record in customer service and office management at Lafayette Signs, Inc. Skilled in problem-solving and team collaboration, I excel at enhancing client satisfaction and streamlining operations. Recognized for building strong relationships, I am committed to delivering exceptional results.

Overview

28
28
years of professional experience

Work History

Sales Associate

Sew What!
09.2023 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Long-Term Substitute Teacher - Special Education

Saint Landry Parish School Board
08.2015 - 05.2019
  • Served as a mentor for new teachers within the district, sharing best practices and offering guidance to enhance their instructional skills.
  • Enriched the curriculum by organizing field trips and guest speaker visits, exposing students to real-world applications of course content.
  • Continuously pursued professional development opportunities to stay current with educational trends and research, allowing for the implementation of innovative teaching methods that benefited student outcomes.
  • Built strong relationships with parents, fostering a collaborative environment for student success through regular communication and involvement opportunities.
  • Collaborated with fellow teachers to develop interdisciplinary lessons, providing a more cohesive educational experience for students.
  • Provided targeted support to struggling learners through one-on-one tutoring sessions, enabling them to achieve academic growth.
  • Managed classroom behavior effectively by enforcing consistent discipline policies and utilizing positive reinforcement strategies, ensuring a safe and productive learning environment.
  • Developed and implemented behavior management plans for students with challenging behavior.

Office Manager

Lafayette Signs, Inc.
04.1999 - 05.2012
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Interceded between employees during arguments and diffused tense situations.

Graphic Artist

3D International
05.1997 - 03.1999
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

High School Diploma -

Carencro High School
Carencro, LA

Associate of Arts - Commercial And Advertising Art

WD & Mary Baker Smith Career Center
Lafayette, LA
05-1997

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Flexible schedule
  • Customer needs assessment
  • Conflict resolution
  • Quick learner
  • Team collaboration
  • Dependability
  • Quality assurance
  • Customer relationship management
  • Handling complaints
  • Customer engagement
  • POS terminals
  • Credit card processing
  • Point of sale systems
  • Customer support

Interests

I enjoy cooking and exploring new foods, spending time with animals, doing creative art projects, and getting outdoors for adventures and fresh air


Im hardworking and dependable with experience in both retail and volunteer leadership Skilled in teamwork, communication, and handling responsibilities such as cash management and event organization Enjoys working with people and contributing to a positive environment Creative and motivated, with a love for cooking, animals, art, outdoor adventures, and spending time family and friends

Quote

To succeed in life, you need two things: ignorance and confidence.
Mark Twain

Timeline

Sales Associate

Sew What!
09.2023 - 02.2025

Long-Term Substitute Teacher - Special Education

Saint Landry Parish School Board
08.2015 - 05.2019

Office Manager

Lafayette Signs, Inc.
04.1999 - 05.2012

Graphic Artist

3D International
05.1997 - 03.1999

High School Diploma -

Carencro High School

Associate of Arts - Commercial And Advertising Art

WD & Mary Baker Smith Career Center

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