Jennifer Beaucher
Team Leader
Vancouver,WA
Summary
I am an experienced sales manager who is passionate about growth, helping people, and the business through ethical practices, training, coaching, and effective communication. I have 10+ years of business experience, administration, and personnel leadership. I excel at leading teams and working one-on-one with my employees. I'm looking for a new opportunity where I can invest in others and help them and the business thrive.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Admissions Representative
Charter College
Vancouver
03.2022 - 11.2023
- Worked on campus for a year and then transferred to the online team where I worked remotely.
- Worked expertly with Microsoft Teams, Word, Excel, and PowerPoint
- Built and presented PowerPoints for both training and motivational purposes and delivered them to my team. My material is still used for training purposes.
- Received award and recognition for Admissions Representative of the MOD by obtaining the most enrollments in the company
- Received certification of recognition for enrolling the most referred prospective students.
- Supported students through admissions process by answering questions and assisting with enrollment forms.
- Met prospective students, offered information and represented institution by attending high school job fair events.
- Attracted and recruited students by communicating Charter College's information via phone and email.
- Conducted hundreds of interviews with participants to assess eligibility.
- Triumphantly enrolled and started over 200 students in my 20 months with Charter College
Cashier
Reick LLC
Vancouver, WA
02.2018 - 03.2022
- Addressed customer needs and made product recommendations to increase sales.
- Expertly learned all about the hundreds of products we offered and continually took online trainings to stay up-to-date.
- Built relationships with customers to encourage repeat business, including signing with our Deaf customers.
- Worked flexible schedule and extra shifts to meet business needs, including some holidays.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for high-volume cash transactions with excellent accuracy levels.
Lead Sales / Sales Manager
Express Locations, a T-Mobile Retailer
Spokane, WA
04.2017 - 12.2017
- Provided outstanding customer service and worked well with internal team members to accomplish goals
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained an ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Store Manager
Connect Wireless
Cheney, WA
03.2016 - 01.2017
- Approved regular payroll submissions for employees.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted with hiring, training and mentoring new staff members.
- Created schedules, gave performance reviews, and created an incredible sales environment
- Advertised and created ideas for grand re-opening after remodel
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled product placement, display, and visual merchandising standards
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Mybullfrog.com/Go Wireless
Mountain Home, ID
07.2010 - 03.2016
- Collaborated with the marketing team to strategize and implement campaigns to drive sales and engage with the community
- Designed event launches to promote new products
- Trained/ coached team members and established, achieved, and exceeded goals
- Received exceptional customer service reviews w/ a history of high Net Promoter Score and Google reviews
- Built schedules, presented performance reviews, and brainstormed creative sales competitions to boost rep performance.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training, and mentoring new staff members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Bachelor of Arts in Social Sciences -
Washington State University
Vancouver, Washington 01.2020 - 12.2022
Associate of Arts -
Clark College
Vancouver, WA 2017.12 - 2018.12
Skills
Excellent Written and Verbal Communication SkillsCustomer ServiceSign LanguageClient RelationsNegotiation SkillsManagementRecruiting/Staffing/HiringPresentation/Verbal SkillsLeadership
Knowledge of financial aid
Experience in sales
Telephone etiquette
Websites
Work Authorization
United States
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"The purpose of education is to replace an empty mind with an open one."
Malcolm Forbes
Timeline
Admissions Representative
Charter College
03.2022 - 11.2023
Bachelor of Arts in Social Sciences -
Washington State University
01.2020 - 12.2022
Cashier
Reick LLC
02.2018 - 03.2022
Associate of Arts -
Clark College
2017.12 - 2018.12
Lead Sales / Sales Manager
Express Locations, a T-Mobile Retailer
04.2017 - 12.2017
Store Manager
Connect Wireless
03.2016 - 01.2017
Store Manager
Mybullfrog.com/Go Wireless
07.2010 - 03.2016