Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments and Interests
Volunteer Work and Community Service
Generic
JENNIFER BECHTEL

JENNIFER BECHTEL

Canton,GA

Summary

Dynamic and enthusiastic customer service and sales support specialist with a robust background in product and project management. Skilled in analyzing complex situations, aligning goals with organizational objectives, and developing strategic plans, presentations, and strategy. Proven track record of adding value through empathy, strong relationship-building skills and leadership, consistently exceeding organizational goals while driving initiatives to new heights of performance and growth. Acknowledged for producing high-quality written content that effectively engages audiences, leveraging a creative mindset to collaborate seamlessly with diverse internal and external stakeholders across corporate and non-profit sectors.

Overview

2
2
years of professional experience

Work History

Lead Coordinator

Mark Spain Real Estate
04.2023 - 06.2025
  • Diligently connecting and following up with potential customers as first point of contact for e-lead and phone inquiries handling between 35 and 90 calls daily to and from homeowners considering selling or buying a home, or both.
  • Communicated by phone, through text and email securing customer interest and setting up meetings daily.
  • Readily assisted peers with contacting and managing leads, leading and contributing to team meetings including leading inside sales book club meetings.
  • Demonstrated people skills to connect with customers, engage with empathy, deliver value statements, and set appointments for our real estate team across six states, including setting referral appointments outside of our coverage area.
  • Steadily grew and improved sales and communications skills actively studying and learning from multiple resources.
  • Outside of work hours, studied, completed all coursework, and successfully completed Real Estate Salesperson License for the state of Georgia.

Freelance Marketing Content Creator

Cypher Learning Management Systems
01.2023 - 03.2023
  • Gathering information, knowledge, and customer experience information and researching competing Learning Management Systems for creation of detailed features comparison intended for SaaS for corporate and education customers.
  • Conducted market research to identify emerging trends, enabling development of timely and relevant content that resonated with audience.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Master of Business Administration (MBA) - Management & Marketing

San Jose State University
San Jose, CA
1998

Bachelor of Arts (BA) - Interior Design

Michigan State University
East Lansing, MI
1989

Skills

  • Project oversight
  • Project coordination
  • Engaging presentation skills
  • Content strategy implementation
  • Client relations representative
  • Training delivery
  • Effective relationship management
  • Customer engagement
  • Goal-oriented planning
  • Experience with Salesforce
  • Proficient in Google Applications
  • Adept at using Microsoft Office applications

Timeline

Lead Coordinator

Mark Spain Real Estate
04.2023 - 06.2025

Freelance Marketing Content Creator

Cypher Learning Management Systems
01.2023 - 03.2023

Master of Business Administration (MBA) - Management & Marketing

San Jose State University

Bachelor of Arts (BA) - Interior Design

Michigan State University

Accomplishments and Interests

  • Georgia Salesperson Real Estate Licensing Exam, passed 2025
  • Wood Badge Advanced National Leadership Course 2016
  • Atlanta Area Council, Boy Scouts of America
  • Periodic residential interior design consulting with space planning, selecting color palettes, furniture and accessories
  • Organic gardening and landscaping
  • Hiking and bicycling, international travel

Volunteer Work and Community Service

Stay-At-Home Parent, Volunteer Worker, and Caregiver, from 2005-2023, Stayed home to raise children, care for elderly parent and advocate for child with special needs. Achievements during this time: Volunteered with the Boy Scouts of America as the Cub Master, Den Leader, and Pack Trainer for 5 years, winning multiple awards and successfully completing the Wood Badge Advanced Leadership course. Served as an elected member on the Local School Advisory Council for Birmingham Falls Elementary School, researching and gathering information and developing the initial school charter guidelines and documents. Organized, managed, and trained parent-volunteers for 5 hands-on science labs designed to create fun learning opportunities in Science, Technology, Engineering and Mathematics (STEM) for elementary school students. Decorated, furnished, and managed vacation rental property. Organized neighborhood food drive in conjunction with local Boy Scout Troop, contributing 800+ food items to North Fulton County Charities, a nonprofit organization.