Hi, I’m
Jennifer Belbin
North Andover
Summary
Strategic life sciences professional with over 14 years of experience driving organizational transformation across clinical, technical, and commercial domains. Recognized for leading data-driven and analytics-enabled initiatives that enhance operational excellence, platform adoption, and client satisfaction. Expert in optimizing clinical delivery models, aligning global teams, and building scalable consulting frameworks that translate complex requirements into strategic outcomes. Skilled at engaging with senior leaders and cross-functional stakeholders to design high-impact solutions that support digital transformation, and data integrity across the clinical trial lifecycle.
Overview
14
years of professional experience
1
Certification
Work History
Perceptive
Client Applications Delivery Director, Solutions Deployment
08.2024 - Current
Job overview
- Leads global delivery strategy and transformation initiatives for solutions deployment. Focuses on optimizing end-to-end processes, enhancing operational scalability, and implementing frameworks that align technology, quality, and business objectives. Acts as a strategic advisor and mentor, empowering teams to drive innovation and improve delivery performance.
- Established prioritization frameworks enhancing predictability, reducing delays, and increasing revenue.
- Introduced technical oversight roles to improve service accuracy and proactively manage delivery risks.
- Standardized product complexity by therapeutic area optimizing scope, pricing, and tech alignment, providing oversight of AI-enabled workflows.
- Key Skills: Innovation Enablement, Workflow Optimization & Automation, Customer-Centric Solution Design, Performance Management & Talent Development, E2E Delivery Model Design, Process Reengineering & Delivery Excellence, Compliance-Driven Technology (HIPPA, 21 CFR Part 11), Clinical Systems Validation SDLC, UAT, System Migration, AI & Machine Learning Applications (Working Knowledge), Clinical Data Systems, Imaging Platforms, Automation Tools, eCRF
Calyx
Associate Director, Technical Solutions Consultant
08.2023 - 08.2024
Job overview
- Directed enterprise-wide technology transformations, leading the end-to-end build, integration, and rollout of new platforms.
- Defined and executed delivery strategies to drive innovation, revenue growth, and market differentiation.
- Converted technical capabilities into client-ready value propositions, enabling effective sales and GTM execution.
- Directed market intelligence efforts, shaping product and commercial strategy through sponsor and industry insights.
- Served as voice of the customer, influencing solution design and innovation across product, marketing, and delivery.
- Negotiated, structured complex contracts, balancing client needs with profitability through optimized pricing and MSAs.
- Contributed to pricing strategies and forecasting, supporting profitability modeling and capacity planning.
- Participated in governance expanding service offerings strengthening strategic accounts.
- Aligned product roadmaps with customer feedback, accelerating innovation and improving product-market fit and redesigned workflows & features, boosting usability, scalability, and client adoption.
- Key Skills: Strategic Planning & Execution, Commercial Enablement, MSA & Complex Deal Structure, Risk Mitigation & Governance, Market Analysis & Competitive Intelligence, Financial Budgeting, Technology Integration & Change Management, Executive Stakeholder Engagement, Contract Negotiation & Pricing Strategy, R&D Alignment, Strategic Road mapping, Product Positioning
Calyx
Technical Solutions Consultant
10.2020 - 08.2023
Job overview
- Achieved significant commercial impact, leveraging deep domain expertise to craft differentiated technical strategies and lead high impact bid defenses in the medical imaging clinical trial space.
- Shaped solution design and innovation priorities across product and delivery teams.
- Partnered with BD to craft client-focused strategies for medical imaging services, driving revenue growth.
- Led end-to-end proposal development, including pricing input, executive summary creation to position solutions competitively.
- Directed high value bid pursuits, aligning client goals, financial targets, and market differentiation.
- Managed RFIs, ensuring accurate, compliant responses reflecting imaging capabilities and therapeutic expertise.
- Supported contract negotiations, maintaining technical leadership continuity ensuring smooth handoffs to delivery teams.
- Built trusted relationships with sponsors and internal stakeholders, throughout the pre-sale lifecycle.
- Advised sponsors on clinical study design, optimizing trial outcomes through cost-effective, regulatory-aligned strategies.
- Key Skills: Pre-Sales Strategy, Proposal Development, Bid Defense, RFI/RFP Management, Contract Support, Cross-Functional Collaboration, Client Relationship Management (CRM), Technical Communication, Therapeutic Area Expansion, Product
PAREXEL
Quality Manager
06.2018 - 10.2020
Job overview
- Designed and implemented a novel data standardization method to detect imaging inconsistencies across systems, enabling proactive risk mitigation and driving enterprise-wide quality improvements.
- Led quality oversight for clinical trials and tech-enabled services, ensuring global compliance with GxP, ICH-GCP, and regulatory standards.
- Managed SOP lifecycle
- Directed QI management RCA, CAPA, and breach/security incident evaluations.
- Delivered regulatory training, supporting inspection readiness and monitoring personnel qualification compliance.
- Hosted internal, external, and supplier audits, representing QMS and driving successful remediation and closure.
- Consulted on validation and risk mitigation, ensuring data integrity and participant safety.
- Key Skills: Quality Management Systems (QMS), Regulatory Compliance (ICH-GCP, FDA, EMA), Clinical Trial Oversight, SOP Governance, Quality Assurance, CAPA, Root Cause Analysis, Risk Management, Supplier Audits, Inspection Readiness, Continuous Improvement
PAREXEL
Scientist, Scientific and Medical Services
11.2011 - 06.2018
Job overview
- Served as scientific & medical SME in collaboration with R&D for image analysis technology development and data collection strategies.
- Led scientific oversight for imaging endpoints across global trials, ensuring alignment with regulatory and therapeutic standards.
- Reviewed protocols, contributed to imaging charters defining assessment criteria and methodologies for eCRF development.
- Designed, delivered training for independent reviewers (radiologist, oncologist), covering case selection, clinical data, and imaging analysis system.
- Monitored reviewer performance, conducting QC, reducing variability and ensure data integrity.
- Standardized IAG (CT, MRI, PET), supported site training across investigator sites.
- Managed imaging scientist team, overseeing performance, workload, and career development.
- Key Skills: Clinical Study Design (Phase I–IV), Protocol Review, Medical Imaging Acquisition & Analysis, eCRF Development, BICR (Radiologist, Oncologist), Reviewer Training, Data Monitoring & Management, Cross-functional Collaboration, Scientific Communication, Quality Assurance, (Oncology, MSK, GI, knowledgeable in CNS, Women’s Health & Cardiac)
Education
Southern New Hampshire UniversitySalem, NH
Bachelor of Science from Healthcare Administration Management
Skills
- Directed the transformation of technical delivery operations, reducing escalations, increasing predictability, and enhancing global team alignment
- Designed and implemented scalable solutions for imaging workflow automation, supporting over $60M in new contracts and improving data quality
- Drove client engagement and pre-sales strategies that resulted in the highest new business acquisition within one year $25M
- Reduced trial start-up timelines by 8 weeks, costs by 20%, boosting satisfaction and delivery efficiency
- Unified R&D and technology teams to accelerate innovation and streamline development cycles
Core Competencies
Clinical Development Strategy & Transformation | Data Management & QM Consulting | Process Optimization & Operating Model | Design Digital Transformation & Platform Implementation | Strategic Client Engagement & C-Suite Advisory | Business Development & Consulting Excellence | Risk Governance & Regulatory Alignment (ICH-GCP, 21 CFR Part 11) | Enterprise Collaboration & Team Leadership
Certification
- AI for Everyone, Deeplearning.AI
- AI Powered Biotech, Udemy
Tools
AI & Machine Learning Applications (working knowledge), Clinical Data Systems, Imaging Platforms, Automation Tools, eCRF Microsoft Office, Salesforce, PowerBI, JIRA, Azure, AMBRA, Planview, Gainsight
Timeline
Client Applications Delivery Director, Solutions Deployment
Perceptive
08.2024 - Current
Associate Director, Technical Solutions Consultant
Calyx
08.2023 - 08.2024
Technical Solutions Consultant
Calyx
10.2020 - 08.2023
Quality Manager
PAREXEL
06.2018 - 10.2020
Scientist, Scientific and Medical Services
PAREXEL
11.2011 - 06.2018
Southern New Hampshire University
Bachelor of Science from Healthcare Administration Management