Summary
Overview
Work History
Education
Timeline
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Jennifer Bell

4861 Barkwood Ave Irvine,CA

Summary

Motivated professional with extensive experience in mortgage loan processing. Skilled in needs analysis and problem resolution in fast-paced environments. Strong interpersonal skills, able to establish harmonious relationships at all levels. Recognized for professionalism and commitment to excellence.

Overview

20
20
years of professional experience

Work History

Processing Trainer/Loan Processing Manager

loanDepot
Foothill Ranch , CA
01.2021 - 04.2022
  • Facilitated thorough onboarding for new staff regarding company policies and procedures.
  • Offered constructive feedback on employee performance by closely observing and evaluating their progress during training sessions.
  • Maintained production goals for the team and ensured customer satisfaction goals were met.
  • Resolve, escalate, or remedy customer service issues in a professional manner
  • Oversaw all aspects of loan processing team, ensuring they meet production
    goals, and synergy with the loan officers, underwriters, and customers.

Senior Account Manager III

loanDepot
Foothill Ranch, CA
03.2012 - 10.2020
  • Directly responsible for processing home loans
  • Follow loan processing and underwriting methods established for adherence to company's policies, procedures and documentation requirements
  • Calculate income, assets and liabilities
  • Verify borrowers credit worthiness and ability to repay loan
  • Process purchase loans from start to finish
  • From opening outside title, to working with both the buyer, listing and buying agent
  • Verify GMD, down payments, and any large deposits
  • Balance the fee sheets and Alta statements with escrow and help fund and close the loan by the close of escrow date

Front Office Receptionist

Mothers and Daughters
Costa Mesa, CA
03.2009 - 01.2012
  • Directly responsible for managing front office procedures
  • Answering multiple phone lines and scheduling appointments
  • Obtaining prior authorization for procedures and medications
  • Preparing the charts before appointments
  • Check in/out of patients
  • Heavy filing of medical records and charts

Senior Loan Processor

Pacific Oaks Mortgage
Rancho Santiago Margarita, CA
02.2007 - 12.2008
  • Appraisal reviews, Title issues, Verification of Employment and deposit, Flood area Determination, Grant Deeds and Title issue reviews and compliance
  • Constant communication with borrowers and supportive departments
  • Income Tax Review including Corporations, K-1 and Schedules C
  • Review for approval of documentations for validity, compliance and closing
  • Ensure loans are compliant with Fannie Mae and Freddie Mac Guidelines
  • Submission of loans to Underwriting, Use of DU, Clout, Emits, Assetwise and LP
  • Specialist in Home Purchase loans in the Prime and Subprime category

Account Manager

Home Loan Center/Lending Tree Loans
Irvine, CA
01.2002 - 12.2006
  • Directly responsible for managing accounts: Coordinate with various investors; Includes initiating the appropriate actions; maintain records by documenting system notes
  • Managing of Submission of Certifications for various Investors
  • Review and satisfaction of guidelines, investors and conditions
  • Management of Prime, Subprime, Refinances and Purchase Loans
  • Approval and review of Credit Reports, Title, Escrow, Verifications, Property Insurance and Settlement
  • Loan closing coordination with third parties and investors

Education

High School Diploma - General Education

Temescal Canyon High School
Lake Elsinore, CA

Timeline

Processing Trainer/Loan Processing Manager

loanDepot
01.2021 - 04.2022

Senior Account Manager III

loanDepot
03.2012 - 10.2020

Front Office Receptionist

Mothers and Daughters
03.2009 - 01.2012

Senior Loan Processor

Pacific Oaks Mortgage
02.2007 - 12.2008

Account Manager

Home Loan Center/Lending Tree Loans
01.2002 - 12.2006

High School Diploma - General Education

Temescal Canyon High School

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Jennifer Bell